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The Lead Fraud Program Manager job plans organizes and controls resources/processes that are associated to planned technology projects and identifies potential fraud control gaps. This role requires deep understanding of fraud controls associated with authentication payments and customer verification. Will need to work in a highly matrixed environment with the ability to focus on solutions and outcomes through expertise influence and collaboration with minimal supervision.
Key Responsibilities and Duties
Identifies and works to resolve identified control gaps and provides recommendations on how to address gaps ensuring they are aligned to existing corporate policies.
Monitors the status of projects including cost timing and staffing.
Conducts and participates in meetings to reports and communicate the status of the project work.
Coordinates the activities of outside contractors to ensure solutions are integrated into our existing processes and procedures.
Proactively communicates concerns recommendations and decisions associated to assigned project work.
Educational Requirements
Work Experience
Physical Requirements
Career Level
8IC
Required Experience:
Preferred Experience:
Anticipated Posting End Date:
Base Pay Range: $108800/yr. $182800/yr.Actual base salary may vary based upon but not limited to relevant experience time in role base salary of internal peers prior performance business sector and geographic location. In addition to base salary the competitive compensation package may include depending on the role participation in an incentive program linked to performance (for example annual discretionary incentive programs nonannual sales incentive plans or other nonannual incentive plans).
Company Overview
Every worker deserves a secure retirement. For more than 100 years TIAA has delivered it for millions of people. Founded to help educators retire with dignity today were a marketleading retirement company fueled by worldclass asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.
Benefits and Total Rewards
The organization is committed to making financial wellbeing possible for its clients and is equally committed to the wellbeing of our associates. Thats why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health wellness and work life offerings that can help you achieve and maintain your best possible physical emotional and financial wellbeing. To learn more about your benefits please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other legally protected status.
Read more about your rights and view government notices here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
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Required Experience:
Manager
Full-Time