Application Support Engineer
Application Support Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Your Team Responsibilities
The Application Management team provides Tier 2 operational technical support to proprietary MSCI Risk and Portfolio Analytics Products; namely RiskManager Managed Services WealthBench etc. and is responsible for the specification delivery stability performance and support for all hosted applications. Team works in strong collaboration with our Tier 1 technical services operations and client support teams as well as Infrastrucutre Development and Business teams to support and maintain client facing applications.
Your Key Ressponsibilities
- Plan specify document and deploy financial software applications to our ASP on heterogeneous systems including both Windows and Linux
- Collaborate with development and software testing teams throughout the release process.
- Analyze release and deployment processes to identify key areas for automation and optimization.
- Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
- Coordinate and schedule work amongst team members
- Provide metrics to highlight where and how time is spent
Your skills and experience that will help you excel
- BS (Bachelor of Science in MIS IT Computers or Electronics)
- 1 Years of experience in a related field
- SQL skills (SQL and/or ORACLE environments)
- Experience in any of or combination of the following
- Creating product NonFunctional Requirements
- Supporting production environments
- Support activities with scripting tasks Python PowerShell Bash
- Experience with Tomcat and/or Apache
- Software development and/or support JAVA/SCALA preferred C# is OK)
- Network and/or Application troubleshooting
- Windows and/or Linux support
- Multitalented person with proven troubleshooting skills and ability to work on multiple abstraction layers
- Quick learner and team player
- Excellent communication skills both oral and written
About MSCI
What we offer you
- Transparent compensation schemes and comprehensive employee benefits tailored to your location ensuring your financial security health and overall wellbeing.
- Flexible working arrangements advanced technology and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey followed by access to our platform LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
- Multidirectional career paths that offer professional growth and development through new challenges internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.
At MSCI we are passionate about what we do and we are inspired by our purpose to power better investment decisions. Youll be part of an industryleading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research data and technology we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industryleading researchenhanced solutions that clients use to gain insight into and improve transparency across the investment process.
MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this email is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
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MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
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Employment Type
Full-Time
