Digital Sales Development Executive Human Capital Management HCM Benelux Market SAP Digital Hub 418790

We help the world run better

At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purposedriven and futurefocused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choosefrom.

SAP Digital is one of the leading and most innovative teams in the company aimed at delivering exceptional customer experiences in a scalable speedy and personalized fashion. The purpose of the organization is to support the Customer Success board area with a broad range of services and methodologies across the customer journey to guarantee the acquisition of netnew customers and the successful adoption and expansion of our products. Most importantly helping more customers run better ultimately translates into a safer cleaner more connected better enabled and more equal world.

SAP Digital team prides itself not only on the outcomes but on exemplifying our company values: Build bridges not silos embrace differences keep the promise stay curious tell it like it is and live the leadership credo.

Job Profile

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a worldclass engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams focusing on prospecting into the SAP install base and net new name accounts while nurturing leads into qualified opportunities within their assigned space. This team drives digital and highquality engagement with potential customers delivering superior customer experience.

As a Digital Sales Development Associate you will work with a team focused on sourcing and nurturing demand to grow SAPs Cloud ERP & LoB footprint in NNN & IB across all industries working with SAP & Partners resources as well as Customers. You will be focusing on SAPs solution area described below.

Solution Specialization

Human capital management (HCM) provides organizations with the tools and technology to enable meaningful productive and personal employee experiences that drive business results.

HCM focuses on putting people at the center of business to drive transformative results. These solutions will provide organizations with the tools and technology to enable meaningful productive and personal employee experiences that drive business results. HCM solutions connect core HR and payroll talent management and people analytics but with a unique focus on the employee experience. By understanding anticipating and listening to the needs and expectations of each individual HCM enables organizations to streamline HR operations improve employee engagement and make datadriven decisions to optimize their workforce. Its a powerful tool for enhancing overall HR efficiency and ensuring the success of an organizations talent management strategies.

Key Responsibilities and Tasks

Overall Description

The purpose of this position is to extend SAPs market coverage in the dedicated segment by generating new pipeline through:

Targeted Outbound Campaigns via phone chat and email. For targeted outbound campaigns leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.

pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)

leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns leads will be qualified according to the applicable methodology and handed over to Sales using standard global process.

Digital Sales Development Associate generates and qualifies leads through proper means and nurtures aging leads and opportunities and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.

The Digital Sales Development Associate will be colocated in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.

Campaign & Lead Management:

Plan and execute call and email activities to generate leads using the most efficient means together with manager/expert

Support and cooperate with Field Marketing Solution Specialists Account Executives

Align with Sales colleagues for most effective territory planning and covering all routes to market

Generate and qualify leads through proper means (cold calling phone campaigns email actions etc. in alignment with management

Pass qualified leads to Sales resource for opportunity management and

Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports

Training & Enablement:

Assist in activities to enhance demand generation and product/solution skills

Be active part of either classroom elearning virtual classroom or mentorlead activities

Complete all enablement requested in a timely manner

Experience and Language Requirements

1 to 2 years of experience in Demand Generation or Inside Sales environment.

Preferably Digital (Remote) Experience specifically in high volume of customer facing experience phonecentric work.

High volume activity working environments involving phone and a CRM/ Contact Management System.

Fluency in English & Dutch required.

Fluency in French or any other regional language preferred.

Bachelors degree or equivalent business experience.

Location Barcelona

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in endtoend business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purposedriven and futurefocused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves.At SAPyou can bring out your best.

We win with inclusion

SAPs culture of inclusion focus on health and wellbeing and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 418790 Work Area: Sales Expected Travel: 0 10 Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LIHybrid.