Senior Software Engineer II Backend Reliability
Senior Software Engineer II Backend Reliability
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Job Description
About the team
The HubSpot Product team is made up of more than 1500 engineers designers product managers and researchers. Were passionate about building tools that help small and mediumsized businesses market sell and serve their customers and ultimately grow better.
Those tools end up in the HubSpot application platform which itself is made up of thousands of services workers and jobs spanning over 300 teams and thousands of repos. Our teams work to deploy these systems across a common infrastructure up to 3000 times a day. As weve grown to serve over 75000 customers in 100 countries reliability and stability have become just as important as speed and time to market. And as weve opened up our APIs our product has moved to the core of many of our customers and partners businesses.
In 2019 we founded a Reliability organization within infrastructure to help our product teams focus on delivering highly available and dependable products today its a robust group of 30 engineers tackling diverse problems ranging from providing an observability platform to defining and evangelizing best practices and guardrails to embedding directly onto teams to help them level up and more. We are looking to grow the team by hiring engineers with an interest in reliability scale and the potential to run a team. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers while entering the complex world of communal incentive engineering (at scale).
What youll do
- Maintain and build a suite of tools focused on enabling and improving critical incident response and subsequent root cause investigation meetings and learning dissemination
- Proactively identify risks and advocate for engineering process tooling or work streams that reduce that risk in a customer centric way
- Conceive design and build infrastructure tooling that improves organizational insight into the health and performance of our 300 teams enabling better outcomes in the short and long term
- Become knowledgeable about the characteristics of healthy and atrisk teams with the ability to advocate for changes that can convert risk to health
What were looking for
- Experience with Software Engineering
- Experience designing and operating distributed systems and cloud infrastructure at scale
- Experience working collaboratively with other engineering teams
- Interest or experience implementing and iterating on process to improve outcomes with minimal disruption to team culture
- Interest or experience working across multiple stakeholders to drive effective change
- Interest or experience serving as the technical lead of a small team
- An empathetic customerfirst mindset
Cash compensation range:USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about whats included in total compensation check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices isnt just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.
About the team
The HubSpot Product team is made up of more than 1500 engineers designers product managers and researchers. Were passionate about building tools that help small and mediumsized businesses market sell and serve their customers and ultimately grow better.
Those tools end up in the HubSpot application platform which itself is made up of thousands of services workers and jobs spanning over 300 teams and thousands of repos. Our teams work to deploy these systems across a common infrastructure up to 3000 times a day. As weve grown to serve over 75000 customers in 100 countries reliability and stability have become just as important as speed and time to market. And as weve opened up our APIs our product has moved to the core of many of our customers and partners businesses.
In 2019 we founded a Reliability organization within infrastructure to help our product teams focus on delivering highly available and dependable products today its a robust group of 30 engineers tackling diverse problems ranging from providing an observability platform to defining and evangelizing best practices and guardrails to embedding directly onto teams to help them level up and more. We are looking to grow the team by hiring engineers with an interest in reliability scale and the potential to run a team. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers while entering the complex world of communal incentive engineering (at scale).
What youll do
- Maintain and build a suite of tools focused on enabling and improving critical incident response and subsequent root cause investigation meetings and learning dissemination
- Proactively identify risks and advocate for engineering process tooling or work streams that reduce that risk in a customer centric way
- Conceive design and build infrastructure tooling that improves organizational insight into the health and performance of our 300 teams enabling better outcomes in the short and long term
- Become knowledgeable about the characteristics of healthy and atrisk teams with the ability to advocate for changes that can convert risk to health
What were looking for
- Experience with Software Engineering
- Experience designing and operating distributed systems and cloud infrastructure at scale
- Experience working collaboratively with other engineering teams
- Interest or experience implementing and iterating on process to improve outcomes with minimal disruption to team culture
- Interest or experience working across multiple stakeholders to drive effective change
- Interest or experience serving as the technical lead of a small team
- An empathetic customerfirst mindset
Cash compensation range:USD Annually
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles. In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons.
We know that benefits are also an important piece of your total compensation package. To learn more about whats included in total compensation check out some of the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices isnt just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.
We know the confidence gapand imposter syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for inperson onboarding. If you join our broader Product team youll also attend other inperson events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Germany Applicants: (m/f/d) link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing sales service and website management products that start free and scale to meet our customers needs at any stage of growth. Were also building a company culture that empowers people to do their best work. If that sounds like something youd like to be part of wed love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code which has more than 5M views and learn about our commitment to creating a diverse and inclusive workplace too. Thanks to the work of every employee globally HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its awardwinning culture by Great Place to Work Comparably Fortune Entrepreneur Inc. and more.
Headquartered in Cambridge Massachusetts HubSpot was founded in 2006. Today thousands of employees across the globe work remotely and in HubSpot offices. Visit ourcareers website to learn more about the culture and opportunities at HubSpot.
By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. HubSpotsPrivacy Noticeexplains what personal information we may process where we may process your personal information our purposes for processing your personal information and the rights you can exercise over HubSpots use of your personal information.
Required Experience:
Senior IC
Employment Type
Full Time
