Showroom Customer Service Representative
Showroom Customer Service Representative
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Job Description
Job Description:
Starting at $22/hr. $27/hr. based on experience
Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson is proud to provide bestinclass products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.
Were looking for a Showroom Customer Service Representative at our Bakersfield location to help customers create their dream homes. Youll receive indepth training on luxury plumbing lighting and appliances. We want a friendly organized team player with a background in sales and customer service. Interior design passion is a plus but not required.
If youre great at managing your time thrive in a fastpaced environment and bring a positive attitude we want you! At Ferguson we value our associates offering a supportive peoplefirst culture with opportunities to grow and succeed.
Hours are Monday Friday 8:30 am 5 pm
Responsibilities:
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work handinhand with Showroom Sales consultants by performing the administrative functions that ensure our customers needs are being met.
- Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
- Updating customer contracts coordinate deliveries with the warehouse and answer sales calls for general information.
Requirements:
- 03 years of prior customer service experience preferred
- Knowledge of plumbing fixtures lighting and appliances preferred
- Results oriented able to meet goals build relationships and enjoy a team environment
- Excellent communication for phone/inperson sales time management and organizational skills
- Ambition to succeed and selfmotivated
- General digital literacy
- Ability to multitask
- Passion for customer service
- Ability to learn quickly
This is a commission eligible role. The estimated total compensation range is $57k $77k annually.
At Ferguson we care for each other. We value our wellbeing just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial wellbeing of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information
Required Experience:
Unclear Seniority
Employment Type
Full-Time
