Manager Business Analytics
Manager Business Analytics
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$ 99500 - 165900
1 Vacancy
Job Description
McKesson is an impactdriven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and wellbeing of you and those we serve we care.
What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.
We are seeking a Manager Business Analytics who will be responsible for helping to manage a subset of the Strategic Accounts customer portfolio. The Business Managers role is to act as an advisor by actively identifying growth opportunities and business efficiencies to inform development of customer strategies by leveraging data and analytics. Doing so will ensure customer satisfaction and longterm retention. This role will work with customer and internal McKesson stakeholder and partners and will collaborate across the Strategic Account teams.
The Business Manager is responsible for supporting key accounts for our Strategic Accounts (SA) segment. They are responsible for leveraging data and analytics to enhance customer and McKessons operational and financial position while strengthening the relationships of both our internal and external customers.Business Manager will regularly interact and collaborate with senior management internal departments customer and the SA Team on matters impacting their customers.
*****Remote/Work from Home. Commutable distance to a McKesson Hub is preferred: in Irving TX The Woodlands TX Alpharetta GA Columbus OH or Richmond VA.*****
Key Responsibilities
Customer Management:
Provide best in class customerfocused service advising and value for assigned customer
Acts as a business analyst liaison for all customer financial impacts which includes working cross departmentally with operations credit finance pricing etc. to optimize business results and customer satisfaction and identify new business opportunities
Establish regular cadence of customer meetings that meet customers requirements to review any projects initiatives and progress to completion.
Responsible for reporting and communicating of customer performance to their supply agreement commitments to McKesson (minimum volume commitments mix commitments rebate requirements etc.
Reduce operating cost by leveraging data to improve internal processes increased adoption rate of McKesson tools and systems and full understanding of customer business needs.
Engage data driven conversations with customer and internal partners to help influence the customers experience and achieve agreement adherence.
Adopt and utilize Digital Mindset to drive insights to improve inform decision making processes
:
Accountable for understanding Supply Agreements construct including minimum customer commitments and operational processes as well as monitoring compliance.
Collaborate with the sales team to achieve and maximize customer commitments while driving satisfaction and engagement for the longterm partnership expansion
Prepares Quarterly and Yearly customer business reviews in conjunction with sales and marketing counterparts
Understand the impact of McKesson Enterprise Solutions and Services to the financial books of the customer and how we can influence them
Responsible for staying abreast of and learning about all technical applications products programs and services available to customers
Relationship:
Must be able to develop strong relationships with customers connecting key business executives and stakeholders
Requires the ability to influence the thinking and gain acceptance of others in sensitive situations
Ability to present data and findings in a concise manner
Must navigate difficult conversations with a consultative mindset that is empathetic understanding and collaborative
Responsible for representing the company by consistently demonstrating McKessons I2CARE (Integrity & Inclusion CustomerFirst Accountability Respect Excellence and ILEAD (Inspire Leverage Execute Advance Develop) shared principles both internally and externally.
Minimum Requirement
Degree or equivalent and typically requires 7 years of relevant experience.
Critical Skills
- Degree or equivalent and typically requires 7 years of account management data analytics and/or sales support experience ideally within the pharmaceutical industry.
Customerfacing can develop and maintain effective positive internal/external working relationships with a diverse group of individuals
Advanced communication skills: factbased clear logical thought process with a record of success in developing relationships presenting and communicating financial results effectively
Strong executive presence
Ability to work well under pressure and manage multiple competing priorities
Effective problem solving and resolution management
Strong follow up skills with ability to prioritize and meet deadlines
Critical thinking fueled by analytics
Expert data visualization skills (Power BI and/or Tableau).
Proficient in Data Platforms SQL Snowflake
Proficient MS Office suite (Word Excel PowerPoint and Outlook)
Proficient with Digital Mindset tools AI and ML
Work Environment
Remote/Work from Home. Commutable distance to a McKesson Hub is preferred: in Irving TX The Woodlands TX Alpharetta GA Columbus OH or Richmond VA.
Normal office requirements significant computer work meetings work travel.
Travel up to 25 of the time.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or longterm incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.
Our Base Pay Range for this position
$99500 $165900McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age or genetic information. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.
Join us at McKesson!
Required Experience:
Manager
Employment Type
Full-Time
