Front Desk Receptionist
Front Desk Receptionist
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Job Description
McKinnis Roofing & Sheet Metal has been leading the roofing industry for over 40 years by providing superior products strong warranties highquality installations and exceptional roundtheclock service. Our extensive experience and consistent performance record have made us one of Nebraskas goto residential and commercial roofing companies.
The main function of the Front Desk Receptionist is to ensure that all phone calls or walkins (from customers contractors architects etc. have been handled properly and transferred to the appropriate department. Front office stays neat and presentable and helps with other office related duties.
Job Overview:
Were looking for a motivated and detailoriented individual to join our team. This role is ideal for someone who enjoys working in a fastpaced environment can manage multiple priorities and stays calm under pressure.
RESPONSIBILITIES:
- Screening and routing phone calls to the appropriate person or department
- Performs data entry by utilizing multiple software programs / CRMs to enter customer data schedule appointments and organize data records from start to finish
- Handling office tasks such as: generating reports presentations and counting office supply inventory for ordering
- Exceptional customer service by greeting welcoming and directing customers appropriately in person and on the phone
- Maintain polite and professional communication via phone and email
- Provide information by answering customer inquiries questions and requestsCarry out administrative duties such as typing copying scanning emailing documents and monitoring faxes
- Handle customer and payment information in a confidential manner
- Provide administrative and operational support to the sales team
- Responsible for opening and closing the office each day
REQUIREMENTS/SKILLS:
- Proficiency in computer skills including Microsoft Office
- Exceptional verbal written interpersonal and customer service communication skills
- Excellent time management skills and ability to multitask and prioritize work
- Attention to detail organization and problemsolving experience
- Ability to work independently
EDUCATION AND EXPERIENCE:
- High School Diploma/GED preferred
- Combination of experience/education will be considered
Physical Requirements:Prolonged periods sitting at a desk and working on a computer.
***This is not a work from home position as this role will be responsible for watching the front desk and being available for office staff and walkin customers.
We invest in our employees. Comprehensive training and room for advancement.
We offer a career with a safe and qualityoriented company. We are seeking the best employees willing to work hard. We make a difference in peoples lives!
Fill out an application online at.
Inquiries please callExt 1035 Kasey Scott Human Resource Manager
Apply online athttp://mckinnisinc/about/careers
Required Experience:
Manager
Employment Type
Full-Time
