Program and Operations Manager - Construction

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The City of Richmond Department of Public Utilities is seeking a dynamic and experienced Program & Operations Manager Construction to oversee the of natural gas distribution capital improvement projects (CIP) including renewal and new business initiatives. This position will be responsible for managing a $annual CIP budget and ensuring compliance with the Richmond Gas Works Operations & Maintenance Manual and all federal state and local regulations.

The Program & Operations Manager will lead a team of inspection staff responsible for verifying contractor compliance ensuring project quality accurate recordkeeping and payment and maintaining operational efficiency. This role requires a strong leader with knowledge of natural gas distribution systems project management and regulatory compliance.

• Oversee the planning and completion of renewal and new business natural gas distribution capital improvement projects.
• Manage a $30M annual CIP budget ensuring projects are delivered on time and within budget.
• Develop and implement process improvements to enhance project efficiency and quality.
• Coordinate with internal teams contractors and regulatory agencies to ensure compliance and alignment with operational goals.
• Analyze and report on project performance metrics providing recommendations for improvements.
• Ensure all work adheres to the Richmond Gas Works Operations & Maintenance Manual and complies with PHMSA OSHA and all other state and local regulations.
• Supervise a team of inspection personnel providing guidance on compliance standards and best practices.
• Conduct audits and inspections to verify contractor compliance and project specifications.
• Address noncompliance issues and work with stakeholders to implement corrective actions.
• Lead mentor and develop a team of inspection staff fostering a culture of safety quality and accountability.
• Promote professional development opportunities and ensure the team is trained in the latest industry standards.
• Collaborate with engineering operations and finance departments to align project goals with overall company objectives.
• Act as a liaison between contractors vendors and internal stakeholders ensuring smooth project .
• Provide regular updates to senior leadership on project progress risks and financial performance.
• Work closely with local government agencies utility companies and community stakeholders to coordinate project activities.
• Address public concerns and inquiries related to natural gas infrastructure projects.

MINIMUM TRAINING AND EXPERIENCE:

• Bachelors degree in business accounting finance or public administration or field related to assignment
• Six years of journeylevel professional experience in area related to assignment
• Two years of supervisory experience

• A Masters degree in Construction Management Engineering Business Administration or a related field.
• 10 years of progressive experience in natural gas distribution utility construction or capital project management.
• Proven leadership experience including managing inspection teams or construction staff.
• Experience managing largescale capital improvement projects.
• Familiarity with federal and state regulations governing natural gas operations (PHMSA OSHA etc..
• Excellent budgeting forecasting and financial analysis skills.
• Strong problemsolving negotiation and conflictresolution abilities.
• Proficiency in project management software GIS mapping and Microsoft Office Suite.
• P.E. (Professional Engineer) License or PMP (Project Management Professional) certification.

KNOWLEDGE SKILLS AND ABILITIES:
TYPICAL KNOWLEDGE SKILLS AND ABILITIES: These are a representative sample; position assignments may vary.

Knowledge (some combination of the following):

• Accounting budgeting accounts payable/receivable
• Computer programs such as Microsoft Office Suite
• Cultural development
• Data analysis
• Data management
• Electronic databases and related software applications
• Federal regulations pertaining to assigned area
• Federal state and local laws and legal procedures related to focus area
• Processes and procedures related to the assigned area
• Project management
• City guidelines and standards
• Indepth knowledge in area of focus

Skills (some combination of the following):

• Communicating and coordinating with various internal and external departments
• Creating and implementing policies and procedures
• Gathering and interpreting data routinely
• Interpreting and applying federal regulations for programs
• Managing contracts projects data reports etc.
• Overseeing the daily accounting and procurement functions
• Overseeing the financial and operational aspects of programs of focus
• Overseeing daily operations and directing work flow
• Setting timetables achieving milestones tracking progress and taking corrective actions
• Supervising including conducting performance evaluations mentoring etc.
• Understanding a programs intent and application
• Writing standard operating procedures
• Coaching
• Conducting attending and participating in various meetings; providing input as needed
• Reviewing preparing and submitting reports
• Customer service
• Oral and written communication

Abilities (some combination of the following):

• Adapt
• Think critically
• Grasp overall objectives and determine steps to achieve the objectives
• Multitask
• Organize
• Problem solve
• Manage time effectively
• Evaluate and analyze data

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts electrical currents vibrations etc.; atmospheric conditions such as fumes odors dusts gases and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people imminent danger and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk hear see and perform repetitive motions; frequently finger; and occasionally climb balance stoop kneel crouch reach stand walk list grasp and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties this classification is considered to be light work exerting up to 20 pounds of force occasionally up to 10 pounds of force frequently and a negligible amount of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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