Member Loan Consultant
Member Loan Consultant
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Job Description
Role:
The Member Loan Consultant (MLC) is a sales position primarily responsible for originating consumer loans
and building relationships with members and potential members. The MLC will use their knowledge of the
consumer marketplace products and finance to fully understand the members personal plans and then market
the MTC Federal services that best meet the needs.
Essential Functions & Responsibilities:
Responsible for complying with all laws statutes rules and regulations which govern the credit union including but not limited to all components of the Bank Secrecy Act.
Demonstrate enthusiastic support of corporate mission core values and longterm objectives.
Performs job duties within credit union bylaws regulations policies established internal and external service standards and work procedures
Meet or exceed all performance measurable as assigned
Through knowledge of the credit unions policies products and services
Complete ongoing education and compliance training as assigned
Identify opportunities for new and/or improved products services and processes to ensure the highest levels of loan production quality and competitiveness
Support offsite/outbound promotions and sales campaigns
Communicate to the member and to internal team members regarding the members needs
Collaborate with internal team members to provide the highest levels of member service
Gather and document member financial information and application details meeting compliance and lending requirements
Interpret and evaluate financial information and ask appropriate followup and probing questions to determine the appropriate products and services
Recommend loan terms conditions and collateral position consistent with the request and associated loan risks and then set clear expectations with the member and document pertinent member information
Provide debt counseling and financial education to members and potential members
Expert in MTC Federal lending philosophy model and makes full and proper application of both
Performance Measurements:
- Consumer lending goals that include loan production and sell of ancillary products and services as assigned
Knowledge and Skills:
Experience
One year to three years of similar or related experience.
Education
1 A twoyear college degree or 2 completion of a specialized certification or licensing or 3 completion of specialized training courses conducted by vendors or 4 jobspecific skills acquired through an apprenticeship program.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of firstlevel conflict resolution building relationships and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion requiring diplomacy and tact in communication.
Other Skills
Strong skills in MS Office products.
Stong written and verbal skills.
Physical Requirements
Some lifting required less than 50 lbs.
Some bending and reaching
Work Environment
General office environment
Some travel required
Required Experience:
Contract
Employment Type
Full-Time
