Lead Monitor Tech - FTDays

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner

• Actively participates in making recommendations for improving working relationships in the department and with each nursing unit. Works well with others and facilitates problem resolution. Communication to promote both work efforts and problem resolution is clear and professional. Role models effective communication skills assisting in team members development of such skills

• Drives initiatives of improvement of department scores for employee engagement i.e. peertopeer accountability.

• Provides direct patient care by performing patient preparation for monitoring

• Assists Management in daily departmental operations and workflow to ensure timely service to patients and nursing units as assigned by Management

• Role models skills through peertopeer accountability towards improving departmental score for patient satisfaction

• Proficiently demonstrates EKG rhythm interpretation. Monitors O2 sats and blood pressure understanding parameters when to call a nurse

• Drives quality patient care by vigilance in monitoring and prompt communication to unit staff. Assimilates and communicates information received from various sources to team members in an accurate timely and effective manner

• Provides and accurately processes documents quality data and related centralized telemetry monitor (CTM) records

• Ensures all patient care equipment has had QC performed as required is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed

• Reports near misses and inputs errors promptly into TAPS to improve processes and identify trends. Recommends corrective action and improvement activities and contributes to meeting department and hospital targets for quality and safety

• Maintains and accurately processes records including assisting management in department charges when applicable

• Utilizes resources with cost effectiveness and value creation in mind. Selfmotivated to independently manage time effectively minimizing incidental overtime and prioritize daily tasks assisting coworkers as needed

• Assists management in evaluating and training of arrhythmia identification of staff. Develops skills of team members and continually assists with improving skills performance and outcomes. Fosters a positive and constructive teaching environment by engaging coworkers in learning opportunities that are valuable and in alignment with business objectives

• Participates in department projects and shared governance activities. Seeks opportunities to identify selfdevelopment needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an ongoing basis

• High School diploma or equivalent education (examples include: GED verification of homeschool equivalency partial or full completion of postsecondary education etc.

• Two years college or vocational training or two years secretarial/office work that includes computer applications preferred

• Two years experience as a monitor technician performing a variety of electrocardiograms Holter monitor applications and stress tests

• Prior lead experience: may consider an HM employee who demonstrates leadership skills

• Advanced EKG interpretation skills

• CCT Certified Cardiographic Technician (CCI) OR
• ECG Certified ECG Technician (ACA) OR
• CET Certified EKG Technician (NHA) OR
• CET Certified EKG Technician (NPS) OR
• CMTBC Certified Monitor Technician (ABCM) OR
• NRCEKG Nationally Registered Certified EKG Technician (NAHP) OR
• ECGB Certified Electrocardiogram Basic OR
• NTA National Telemetry Technican (NTA) AND
• BLS Basic Life Support (AHA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients visitors physicians and coworkers

• Adapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem solving

• Successful completion of validated Basic EKG proficiency exam with a score of 84 and correct identification of lethal dysrhythmias during initial and ongoing orientation

• Maintains competency in noninvasive blood pressure (NIBP) and pulse oximetry (SpO2 as appropriate

• Demonstrates proficiency in the use and maintenance of equipment such as Remote Viewing Station (RVS) transmitters monitoring equipment computers facsimile and printer

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New YorkPresbyterian Hospital one of the nations leading centers for medical education and research. In 2020 U.S. News & World ReportnamedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.

The same highquality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16slice CT scan ultrasound and a full onsite stat chemistry lab.