Retail Store Manager

RETAIL STORE MANAGER JOB DESCRIPTION

Sorrel River Ranch is a Four Diamond luxury guest ranch located along the scenic Colorado River surrounded by 2000foot high cliffs buttes and mesas. This exclusive 240acre riverside oasis is 17 miles from Moab 21 miles from Arches National Park and 43 miles from Canyonlands National Park.

JJs Mercantile located along scenic Highway 128 is a country store reminiscent of days gone by. A onestopshop for groceries from farmfresh vegetables eggs and butter to daily made bread treats snacks and necessities along with curated gifts camping gear and Sorrel River Ranch and JJs Mercantile branded tees and more.

We are seeking a wellrounded Store Manager that is a hospitalityoriented person with POS and computer skills. Retail sales experience required. The ideal applicant will have front of house and kitchen experience as well.

POSITION PURPOSE:

• You will act as the face of our store and ensure visitors receive a heartwarming welcome.
• To embody the company standard by exceeding guest expectations in all areas of service.
• Manage small and large details related to guest requests and communicate necessary followup with pertinent staff.
• Work to further the JJs Mercantile products and services by questioning operational norms proposing solutions and striving to innovate and streamline operations.
• Behave as a leader within the Sorrel hospitality team and encourage and support the team to deliver our products and services to the highest possible standard every day.

RESPONSIBILITIES/TASKS:

• Ability to manage front of house staff (retail clerk) and culinary as needed
• Assist guests with questions regarding retail items including clothing general retail and food items
• Responsible for stocking shelves inventory and general cleaning of retail space as needed
• Assist guests with sales of items and upsell when possible
• Responsible for checking guests out and assisting with any purchases made at the store
• Assist with sales of premade upscale Grab N Go foods including sandwiches salads wraps pastries desserts etc. This may include wrapping sandwiches boxing/bagging food pricing them stocking them on shelves or fridge etc.
• Schedule shifts.
• Ensure timely and accurate customer service.
• Handle complaints and specific customers requests.
• Troubleshoot emergencies.
• Monitor stock and order office supplies.
• Prepare and monitor store budget.
• Ensure companys policies and security requirements are met.

QUALIFICATIONS:

• Purchasing skills and experience working with vendors.
• Leadership skills required.
• Extensive retail background with a minimum of 3 years in a retail environment.
• Resultsdriven.
• Professional demeanor and appearance.
• Ability to sell the brand private label).
• Knowledge of MS office products (Word Excel Outlook & PowerPoint) as well as Google Suite.
• High ethical standards.
• Excellent communication and people skills.
• Good organizational and multitasking abilities.
• Problemsolving skills.
• High School diploma; additional certification is a plus.

PREFERENCES:

• CPR/First Aid Certified.
• Flexible team player.
• Confident personable and sophisticated.
• Enjoys working in a fastpaced demanding atmosphere.

WORK REQUIREMENTS:

• Must be able to pass a background check preemployment drug screen and reference checks.
• Valid Utah food handlers card and alcohol serving permit.
• Valid drivers license.
• Proficiency in English (oral and written).
• Ability to lift 25 pounds.

BENEFITS:

• Health Benefits
• 100 Life insurance
• Paid Vacation Time
• Paid Holidays
• Employee discount for friends and family
• Employee discount on purchases and adventurers
• Working Advantage Employee Perks Program
• Affordable Housing at the Ranch

We have limited rental housing available on a first come first served basis. Starting rate of pay will be based on level of experience.

We thank all applicants; however only those selected for an interview will be contacted. Applicants who do not already have legal permission to work in the United States will not be considered. Sorrel River Ranch Resort & Spa is an Equal Opportunity Employer committed to a diverse work culture M/F/D/V.

Sorrel River Ranch Resort & Spa