PM Room Attendant
PM Room Attendant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
Role:
Cleans restocks and maintains hotel guestrooms and suites ensuring guest comfort safety and satisfaction.
Responsibilities:
Enhances the guest experience by providing exceptional service.
Services assigned rooms according to departmental specifications within allotted time.
Documents room status on assignment sheets.
Greets guests passing in corridors establishing eye contact.
Ensures that equipment in guestrooms is operational TV remote control phones lights etc.
Performs turndown service.
Delivers guest request items.
Uses cleaning chemicals as instructed.
Uses safety equipment as required.
Communicates all maintenance issues to supervisor.
Executes Daily Cleaning Projects.
Secures master keys while working.
Collects/secures lostandfound articles and turns into Security.
Restocks housekeeping cart daily.
Trains new employees as needed.
Controls inventory of supplies.
Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction revenues as well as reducing costs.
Establishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation productivity morale and guest service.
Resolves guest issues.
Adheres to department and property policies and procedures.
Qualifications:
High school diploma or GED.
High energy level.
Good judgment and common sense.
Ability to work a flexible schedule.
Ability to communicate basic information to others.
Ability to understand and promulgate written memos instructions regulations.
Training
All employees are required to complete mandatory compliance training within thirty 30 days of hire date then annually thereafter. Training marked with an asterisk below must be completed prior to reporting to their respective work area. The below courses are required for this position:
Active Shooter Awareness Training
General Employee Safety Training
Hazard Communication
Responsible Gaming Awareness Training
Title 31 Introduction Overview
Title 31 SAR Incident Reporting Awareness Training*
Sexual Harassment Awareness for Frontline
Working Conditions
Physical Demands How Often Environmental Conditions How Often
Standing C Extreme Cold F
Walking C Extreme Heat R
Sitting R Temperature Changes F
Lifting C Wet F
Carrying C Humid C
Pushing C Noise C
Pulling F Vibration R
Climbing R Hazards F
Balancing C Atmospheric Conditions C
Stooping C Cigarette Smoke C
Kneeling R
Crouching R
Crawling R
Reaching C
Handling C
Grasping F
Feeling F
Talking C
Hearing C
Repetitive Motions C
Eye/Hand/Foot Coordination C
CConstantly 58 hours per shift) FFrequently 25 hours per shift) OOccasionally (Up to 2 hours per shift) RRarely (does not exist as regular part of job)
Please check the physical strength of the job from the categories listed below.
Little physical effort
Light work
Medium work
Heavy work
X Very heavy work
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Employment Type
Full Time
