IT Support Technician 3 month contract HYBRID Markham ON
IT Support Technician 3 month contract HYBRID Markham ON
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Job Description
Company:
ClaimsPro LP Shared ServicesIT Support Technician 3 month contract HYBRID (Markham ON)Role Summary
We are looking to hire a Technical Support Analyst to join our Mississauga team. The main purpose of this role is to maintain company computer software and hardware. Applicants should work well in a fast paced environment and have proven organizational prioritization and interpersonal skills.
Please note that the successful applicant will be required to undergo a criminal background check as a condition of employment. This is a fulltime position that offers company benefits.
Competencies
- Outstanding interpersonal skills;
- Strong English verbal and written communication skills to discuss system administration decision making with management to train users and to create documentation.
- Organizational skills to perform scheduled tasks.
- Demonstrated ability to be a contributing member within a cross functional team environment.
- Proven problem solving skills.
- Detailed oriented
- Windows Server administration experience is an asset
Responsibilities
- Process support requests; maintaining accountability and ownership of incident until resolved
- Install configure and maintain computer workstations and servers within a Microsoft Windows environment.
- Install configure and maintain peripherals and network hardware.
- Document configurations and operating standards and practices.
- Implement and monitor security policies.
- Perform data backup and recovery.
- Perform hardware and software upgrades as required.
- Configure and troubleshoot corporate email (Exchange)
- Must be available for oncall afterhours support
- Occasional evening and weekend work and some travel necessary
- Miscellaneous other duties as required
Requirements
- Minimum grade 12 education with preference given to individuals with postsecondary IT diploma/degree.
- 02 years of related industry experience
- Solid understanding of recent or latest version of Microsoft Windows 10/11
- Active Directory user and group administration
- Experience troubleshooting computer hardware
- Experience with email administration (Exchange O365 an asset
- Familiarity with Symantec suite of security software an asset
- Hire will be required to work out of Markham location periodically 23x per week to stary and may be reduced thereafter)
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
Required Experience:
IC
Employment Type
Full-Time
