eCommerce Platform Business Manager Shopify
eCommerce Platform Business Manager Shopify
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Thanks for your interest in joining our team. At QVC Group Inc.a Fortune 500 company with six leading retail brands (QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road)were reimagining the future of shopping. Were a live social shopping company that brings products compelling content and unforgettable moments to millions of customers across streaming platforms social media ecommerce sites and TV.
The Opportunity
Every screen is a doorway to discovery community and delight. And every role on this team helps shape whats next. Were building something newnot just in what we do but in how we do it. This team connects strategy content and commerce. We exist to lead the industry in making content shoppable actionable and inspiring. Were aiming high. The road wont always be smooth but itll absolutely be worth it. We dont just welcome different perspectiveswe seek them. Authenticity isnt optional here; its a strength. When we lift everyone in we lift everyone up.
About the Role
- Were looking for an eCommerce Platform Business Manager (Shopify) to lead the daily operations of our Shopifypowered eCommerce platformensuring a seamless scalable and digital shopping experience. You will sit at the intersection of commerce technology and customer experience playing a critical role in powering growth through operational excellence platform innovation and collaboration.
- Youll work with our main partners to gather their needs of the platform and bringing those needs to life. You will also monitor site performance improving operational workflows resolving transactional and customer issues managing inventory accuracy and maintaining financial and technical integrity across the platform. Youll collaborate with teams across Merchandising Product Finance Marketing and Customer Service to unlock new opportunities and deliver an excellent customer journey. This is a handson role ideal for someone passionate about eCommerce optimization and platform scalability.
Your Impact
- Monitor Shopify site performance conduct regular audits troubleshoot issues and partner with developers to ensure uptime and performance.
- Oversee Shopify access roles alerts distribution lists and ensure platform security and compliance with Shopifys standards.
- Review and resolve order flow issues (failed deliveries inprocess orders etc. in coordination with Shopify supplier teams and fraud management.
- Manage accurate inventory levels product uploads and category organization across the platform.
- Lead supplier onboarding processes and ensure seamless integration into the Shopify ecosystem.
- Coordinate with Merchandising and Supplier teams to assess inventory productivity and ensure readiness for campaigns.
- Collaborate with Accounting and Finance teams to audit daily sales orders ensure payout accuracy and support monthend general ledger posting.
- Resolve transactional issues with suppliers and coordinate the rollout of new payment types in collaboration with Shopify Finance ACN and thirdparty gateway providers.
- Stay up to date with new Shopify releases and apps assess their impact and lead implementation plans for new capabilities.
- Identify opportunities for automation and system enhancements to increase operations and improve service levels.
- Analyze web traffic and sales data to uncover trends inform decisions and identify areas for improvement.
- Develop automated dashboards and performance reports and present insights to commercial and executive partners.
- Be a business liaison for Product teamstranslating platform updates and new features into business opportunities.
What Youll Bring
- You have 3 years of experience in Shopify eCommerce operations
- You have a understanding of the eCommerce ecosystemincluding payment gateways merchandising workflows inventory systems and customer experience strategies.
- Experience managing relationships across Product Finance Merchandising and Customer Support.
- Familiarity with financial reconciliation processes and understanding of accounting impacts in digital commerce environments.
- You bring a analytical mindset with the ability to build and interpret dashboards KPIs and performance reports.
#LIKC1 #Shopify #ecommerce #streaming #hybrid
If you enjoy being a part of a team creating experiences and delighting customers youll love it here. If youre excited about retail media social live streaming technology customer service design and more youll find amazing projects to work on.If you want to grow professionally and learn every day youll thrive with us. If you appreciate a company committed to inclusion and belonging for all youll be amazed at whats available for our team members. We offer a comprehensive Total Rewards package including competitive compensation health care benefits starting on day 1 401(k) paid time off tuition reimbursement employee assistance program parental leave paid volunteer hours company discounts and much more. Best of all working with QVC Group means friendly teams ambitious projects and fastmoving careers!
For QVC Group our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress Act With Empathy Be Brave Embrace the Future and Do Whats Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrierfree employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
Required Experience:
Manager
Employment Type
Full-Time
