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Perkins helps children with disabilities find their place in the world. An international NGO we are committed to delivering bestinclass education to children providing immersive training and support to professionals and families advocating for inclusion and accelerating innovation for people with disabilities. At Perkins we think courageously act collaboratively and we own our work. Join a supportive community committed to growth where your work makes a difference.
As our Associate Network and Systems Administrator reporting to the Director of Information Systems you will play a key role in maintaining and administering Perkins onpremise and cloudbased infrastructure. This includes managing Azure Intune Entra SSO Windows Servers storage firewalls switches WIFI phone systems and more. Your knowledge will ensure smooth secure and efficient operation of Perkins IT infrastructure to support our mission.
Essential Duties Responsibilities and Expectations include the following:
Assist with the implementation configuration maintenance and troubleshooting of infrastructure systems including Azure Intune Entra SSO Windows Servers storage firewalls switches WIFI phone systems UPS equipment email security and backup systems.
Document requests projects assets and changes in our project management and ticketing system.
Develop and maintain network diagrams and infrastructure documentation using diagram tools and asset management systems.
Assist the Network and Systems Administrator with implementing corrective actions to meet network and data security requirements
Work with the Network and Systems Administrator to evaluate and recommend new equipment and solutions while incorporating user accessibility needs.
Ensure infrastructure systems are patched secure and monitored for threats using tools like Armorpoint Cybersecurity Cybereason EDR and Mobile Device Management (MDM) systems.
Perform Microsoft Entra Active Directory Google Workspace and SSO administration.
Monitor respond to and resolve automated security notifications
Respond to issues and perform work afterhours or on weekends as required.
Knowledge and Skills:
Think Courageously: Pave the way for change. Be creative curious & resilient. Challenge yourself to try fail and try again. Think big and embrace unconventional approaches.
Take Ownership: Dont wait initiate. Invest fully in your work. Own your choices. Deliver results. Have a bias for action and a dedication to quality.
Be Collaborative: Create a diverse and inclusive community. Foster positive relationships. Communicate openly & respectfully. Build trust and operate with integrity. Be willing to disagree commit and keep moving.
Understanding of general networking concepts including TCP/IP subnets VLANs DHCP and DNS
Basic understanding of setting up and configuring infrastructure equipment and systems both onprem and in an Azure cloud environment
Familiarity with backup and recovery management
Proficiency in managing user accounts groups and security rights in Microsoft Entra Active Directory Google Workspace and SSO.
Knowledge of file and folder permissions and ITIL Change Management
Configuring policies and automation with Intune and Mosyle MDM solutions
General knowledge of systems integration for authentication and data sharing in a cloud environment
Strong organizational skills and attention to detail for documenting and performing work.
Problemsolving skills with the ability to identify root causes and implement solutions.
Effective communication skills to keep coworkers vendors and staff informed.
Independent and proactive capable of troubleshooting issues and managing tasks with minimal direction.
Team player with a collaborative and adaptable mindset.
Education and/or Experience
Bachelors Degree required
13 years of related technical experience
Physical Demands
Normal office environment
Work Environment
Normal office environment; noise level in the work environment is usually moderate.
If hired as a regular employee at Perkins we have benefits that put you first including an employer contributing retirement plan tuition reimbursement from day one professional development personal days paid time off and paid sick leave. Our campus is quaint charming and historical a perfect mix of legacy and modern buildings. It is located in the heart of Watertown adjacent to the Charles River and less than 1 mile from food & entertainment at Arsenal Yards.
Perkins is an equal opportunity employer. View the Perkins Notice of nondiscrimination.
Required Experience:
IC
Full-Time