Patient Relations SpecialistFront Desk Staff
Patient Relations SpecialistFront Desk Staff
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1 Vacancy
Job Description
PATIENT RELATIONS SPECIALIST/RECEPTIONIST Blaine MN FullTime $18/hour (based on experience)
BUILD YOUR CAREER IN HEALTHCARE WITH PURPOSE
Looking for more than just a job At Blaine Eye Clinic we dont just hire receptionists we invest in Patient Relations Specialists who are ready to grow contribute and thrive in a rewarding healthcare career.
Whether youre new to the medical field or looking to elevate your professional path this is your opportunity to join a highperforming team that values empathy excellence and real career development.
ABOUT US ............................................................................................................
Were a locally trusted optometry practice committed to providing the highest quality eyecare in a welcoming techforward environment. Our success is built on wordofmouth referrals and our dedication to treating patients the way wed want to be treated ourselves. We think of our clinic as one big family and that includes our patients and our team.
ABOUT THE ROLE ................................................................................................
As a Patient Relations Specialist you are the voice and face of our clinic making sure every patient feels welcomed heard and cared for from the moment they reach out. Youll work at the busy front lines of patient care balancing communication scheduling insurance coordination managing patient materials and teamwork.
No medical experience Were happy to train driven professionals with the right attitude hunger to learn confidence navigating technology in a fastpaced setting and a passion for helping others.
YOUR RESPONSIBILITIES ....................................................................................
- Greet & assist patients with kindness & professionalism
- Handle a high volume of calls & messages
- Scheduling & confirm patient appointments
- Enter & update accurate patient demographic information
- Verify insurance coverage & benefits
- Process online & mail delivered payments
- Collect copays & manage billing transactions
- Prepare patient paperwork & assist with checkin/out for exams
- Communicate with internal teams to ensure smooth patient flow
- Represent Blaine Eye Clinics standards of care and hospitality
Required Experience:
Unclear Seniority
Employment Type
Full-Time
