Hardware Sustaining Engineer
Hardware Sustaining Engineer
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$ 110700 - 189700
1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Hardware Sustaining EngineerWhat does a successful Hardware Sustaining Engineer do at Fiserv
Hardware reliability is critical to keeping our merchants up and running. Youll play a handson role in maintaining and improving the hardware for our smart payment terminals and POS devices ensuring seamless transactions for billions of dollars in payments. From field failure analysis to system verification and supply coordination youll drive key initiatives that enhance product quality ensure continuous supply and solve complex technical challenges in production and the field. If youre passionate about improving hardware reliability and ensuring seamless payment experiences wed love to hear from you!
What you will do:
- You lead field failure analysis from end to enddigging into returns uncovering root causes and working with global teams to close the loop with corrective actions.
- You design and run realworld reliability tests that push our hardware to its limitsso we catch issues before our merchants ever do.
- You collect analyze and report on field performance data like AFR and ATR helping us track quality and reduce the need for swaps or returns.
- You develop and maintain a worldwide repair network defining smart processes for refurbishment repair and tracking performance through data.
- You investigate and resolve complex hardware issues in production and in the field performing handson failure analysis and driving permanent fixes.
- You partner with supply chain teams to ensure smooth component flow qualify alternate sources and support repair and remanufacturing efforts.
- You bring insights from field failures back to the drawing boardhelping shape future product designs with realworld feedback.
- You collaborate on hardware/software integration ensuring updates to the OS or firmware dont disrupt performance in the field.
What you will need to have:
- Degree in Electrical Engineering Mechanical Engineering Computer Science.
- 7 years of experience in hardware systems preferably in highvolume consumer electronics.
- Strong data analysis skills to identify trends in field reliability reports and set priorities.
- Expertise in design verification reliability testing and regulatory compliance.
- Proven track record of shipping products and driving hardware updates with offshore manufacturers.
- Handson experience troubleshooting digital analog and powerrelated designs at both the component and system level.
- Knowledge of wireless mobile device hardware including displays batteries sensors and communication protocols 3G/4G/LTE Bluetooth WiFi).
- Proficiency with electronics test equipment and RF measurement tools.
Important info about this role:
- Were better together. This role is fully onsite.
- In order to be considered you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
- This Position will require international and domestic travel (maybe once a quarter).
Salary Range
$110700.00 $189700.00These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employment Type
Full-Time
