Localization Production Support Specialist Onsite
Localization Production Support Specialist Onsite
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Job Description
Summary
Star7 Group is looking for a proactive and organized General Localization Office Support Specialist to assist with the daily operations of our localization team. In this role you will support the Localization Operations Manager by handling administrative tasks coordinating localization workflows managing vendor communication and ensuring smooth office operations. If you have strong organizational skills attention to detail and an interest in localization this is a great opportunity to be part of a dynamic global team.
Key Responsibilities
Administrative & Office Support
o Assist the Localization Operations Manager with scheduling reporting and documentation.
o Maintain and organize localizationrelated files contracts invoices and communication records.
o Handle general office duties such as meeting coordination taking minutes and tracking action items.
o Support the team with procurement requests and expense tracking for localization activities.
Localization Workflow Coordination
o Manage incoming localization requests and ensure proper documentation and tracking.
o Coordinate project schedules and deadlines ensuring smooth workflow .
o Support file preparation and content management for localization projects.
o Ensure translated content is properly stored and accessible to relevant teams.
Vendor & Freelancer Coordination
o Serve as the primary point of contact for external translation vendors and freelance linguists.
o Assist in vendor onboarding contract management and payment processing.
o Ensure all required contracts NDAs and compliance documents are completed.
o Track vendor performance and ensure timely completion of assigned tasks.
o Help resolve vendor inquiries project issues or invoicing discrepancies.
Team Engagement & Wellbeing
o Organize training sessions workshops and knowledgesharing initiatives for the localization team.
o Support initiatives to improve engagement and retention of localization employees and freelancers.
o Act as a liaison between the localization team and HR to address workplace concerns or requests.
Quality Control & Content Support
o Assist with reviewing localized content for formatting errors or missing translations.
o Coordinate with reviewers linguistic teams and stakeholders to gather feedback.
o Maintain and update translation glossaries style guides and linguistic assets.
o Support linguistic QA and testing efforts to ensure high localization quality.
Tool & System Support
o Help manage localization tools translation management systems (TMS) and content platforms.
o Troubleshoot basic technical issues related to file handling and localization software.
o Assist in training internal teams on localization tools and best practices.
Reporting & Process Improvement
o Generate reports on localization project progress vendor performance and budget tracking.
o Identify opportunities for streamlining processes and improving localization workflows.
o Assist in implementing automation tools and best practices for localization efficiency.
Skills Experience & Qualifications
5 years experience in project coordination preferably in localization or translation.
Experience in localization tools processes and workflows.
Strong organizational and administrative skills with attention to detail.
Familiarity with localization workflows and tools (e.g. Smartling XTM SDL Trados memoQ) is a plus.
Ability to multitask and prioritize in a fastpaced environment.
Excellent communication skills for interacting with internal teams and external vendors.
Basic knowledge of invoicing procurement or vendor management is a plus.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
