Expert Level Support L3
Expert Level Support L3
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4-5years
120000 - 120000
1 Vacancy
Job Description
Provide expert service support as L3 specialist for the service.
Identify analyze and develop solutions for complex incidents or problems raised by stakeholders and clients as needed.
Analyze issues and develop tools and/or solutions that will help enable business continuity and mitigate business impact.
Timely update assigned tasks and provide responses and solutions within the agreed teams timelines.
Problem corrective action plan proposals.
Deploying bugfixes in managed applications.
Participate in internal knowledge sharing collaboration activities and service improvement initiatives.
Tasks may include incident or problem resolution automation change assessment or implementation/deployment of change requests.
Requirements
Strong analytical thinking and problemsolving skills
Strong communication skillset ability to translate technical details to business/nontechnical stakeholders
Extensive experience with SQL TSQL and PL/SQL Language including but not limited to ETL merge partition exchange exception and error handling and performance tuning
Experience with Python/Pyspark mainly with Pandas Numpy and Pathlib
Experience with Azure Fundamentals particularly Azure Blob Storage (File Systems and AzCopy)
Experience with Azure Data Services Databricks and Data Factory
Understand the operation of the ETL process triggers and scheduler
Logging and handling different files e.g. JSON
Experience with Git repository maintenance and DevOps concepts
Familiarity with building testing and deploying process
Nice to have: experience with ControlM (if no experience required to learn on the job) experience with PySpark emphasis on PySpark and SQL function
Benefits
Stable employment. On the market sincetalents currently on board in 7 global sites.
Office as an option model. You can choose to work remotely or in the office.
Flexibility regarding working hours and your preferred form of contract.
Comprehensive online onboarding program with a Buddy from day 1.
Cooperation with toptier engineers and experts.
Unlimited access to the Udemy learning platform from day 1.
Certificate training programs. Lingarians earn 500 technology certificates yearly.
Upskilling support. Capability development programs Competency Centers knowledge sharing sessions community webinars 110 training opportunities yearly.
Internal Gallup Certified Strengths Coach to support your growth.
Grow as we grow as a company. 76 of our managers are internal promotions.
A diverse inclusive and valuesdriven community.
Autonomy to choose the way you work. We trust your ideas.
Create our community together. Refer your friends to receive bonuses.
Activities to support your wellbeing and health.
Plenty of opportunities to donate to charities and support the environment.
Great Place to Work Certified Employer in the Philippines
Strong analytical thinking and problem-solving skills Strong communication skillset ability to translate technical details to business/non-technical stakeholders Extensive experience with SQL, T-SQL, and PL/SQL Language including but not limited to ETL, merge, partition exchange, exception and error handling, and performance tuning Experience with Python/Pyspark mainly with Pandas, Numpy, and Pathlib Experience with Azure Fundamentals, particularly Azure Blob Storage (File Systems and AzCopy) Experience with Azure Data Services - Databricks and Data Factory Understand the operation of the ETL process, triggers, and scheduler Logging and handling different files e.g. JSON Experience with Git repository maintenance and DevOps concepts Familiarity with building, testing, and deploying process Nice to have: experience with Control-M (if no experience, required to learn on the job), experience with PySpark emphasis on PySpark and SQL function
Education
Strong communication skillset ability to translate technical details to business/non-technical stakeholders Extensive experience with SQL, T-SQL, and PL/SQL Language including but not limited to ETL, merge, partition exchange, exception and error handling, and performance tuning Experience with Python/Pyspark mainly with Pandas, Numpy, and Pathlib
Employment Type
Full Time
