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Position Title: Systems Administrator II Aravo
Department: Enterprise Risk Management
Function: Third Party Risk Management
Location: Pune India
Reports To: Third Party Risk Manager (Rachel Dice)
Position Summary: The System Administrator will support the Enterprise Risk Management department by managing and maintaining the Aravo thirdparty risk management SaaS solution. This role involves ensuring the systems optimal performance configuring and customizing the platform to meet business needs and providing technical support and training to users. The System Administrator will play a crucial role in ensuring the tools alignment with the organizations risk management framework and compliance requirements.
Key Responsibilities:
- Administer and maintain the Aravo system ensuring its optimal performance and availability.
- Perform system configurations and customizations to meet the specific needs of the organization.
- Manage user access and permissions ensuring data security and compliance with internal policies.
- Provide technical support to users troubleshooting and resolving any system issues.
- Coordinate with the Aravo support team as needed to address and resolve technical problems.
- Develop and maintain documentation for system configurations processes and procedures.
- Training and User Support:
- Conduct training sessions for users on the effective use of the Aravo system.
- Create and update user guides and training materials.
- Assist users with system navigation and functionality to ensure efficient use of the tool.
- Integration and Data Management:
- Oversee the integration of the Aravo system with other business applications and data sources.
- Ensure the accuracy and integrity of data within the system.
- Develop and implement data management processes to support risk assessment and reporting activities.
- Monitoring and Reporting:
- Monitor system performance and usage identifying opportunities for improvement.
- Develop and maintain dashboards and reports to provide insights into thirdparty risk management activities.
- Track and report on key risk indicators (KRIs) and metrics related to thirdparty risk.
- Compliance and Policy Adherence:
- Ensure the Aravo system supports compliance with organizational policies procedures and regulatory requirements.
- Assist in developing and updating thirdparty risk management policies and procedures in relation to system use.
- Support continuous improvement initiatives within the Third Party Risk Management function.
- Stay current on best practices and industry trends related to thirdparty risk management and SaaS solutions.
Qualifications:
- Bachelors degree in Information Technology Business Finance Risk Management or a related field.
- 25 years of experience in system administration risk management compliance or a related field.
- Previous experience in managing thirdparty risk management or GRC SaaS tools such as Venminder OneTrust Archer GRC or similar platforms. (Must Have)
- Strong technical and problemsolving skills.
- Excellent written and verbal communication skills.
- Detailoriented with the ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
- Familiarity with risk management software and tools is a plus.
- High level of integrity and ethical conduct.
- Ability to work independently and as part of a team.
- Strong interpersonal skills with the ability to interact effectively with various stakeholders.
.
EDUCATIONAL & WORK EXPERIENCE:
Bachelors degree in computer science Information Technology or any other related discipline or equivalent related experience.
- Manages thirdparty risks.
- Risk assessment compliance tracking dashboard document management reporting.
- Experience with RSA Archer LogicManager or RiskWatch.
- Familiarity with GRC frameworks and risk assessment.
- 36 years of experience.
SKILLS & KNOWLEDGE:
Behavioral Skills:
- Assertiveness
- Creativity & Innovation
- Critical Thinking
- Impact and Influencing
- Multitasking
- Prioritization and Organization
Technical Skills:
- Identity & Access Management
- Database Administration
- IT Support like Software & Hardware Installation Troubleshooting
- Software Validation
- Systems Integration
- IT Regulatory Compliance like SOX Compliance
Tools Knowledge:
- Software Configuration Management Tools like Ansible Puppet
- Citrix technologies like XenDesktop XenApp XenServer
- Operating Systems & Servers like Windows Linux Citrix IBM Oracle SQL
- Enterprise Resource Planning (ERP) Systems like Sage ASW SAP
- Software like Case Management System HR Information Systems Kronos(Timekeeping Software) PHS Health and Safety Management System
- Java Frameworks like JDBC Spring ORM Solutions JPA JEE JMS Gradle Object Oriented Design
- Microsoft Office Suite
- Relational Database Management System (RDBMS) Software
- Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud Sales Cloud
- Internet Protocols like DNS HTTP LDAP SMTP Easy DNS No IP
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time
Affiliated Companies
Affiliated Companies: CENCORA INDIA TECHNOLOGY SERVICES PRIVATE LIMITED
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are nondiscriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a requestbyrequest basis. Messages and emails regarding anything other than accommodations requests will not be returned
Required Experience:
Unclear Seniority