Seasonal Sales Associate I Alcatraz
Seasonal Sales Associate I Alcatraz
Posted on :
14-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-04-2025
Job Description
Seasonal Sales Associate I Alcatraz
Organization Description:
Since 1981 the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service collaborating with the Presidio Trust partners donors and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument Fort Point National Historic Site Alcatraz Island Crissy Field Mori Point Lands End and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites local communities social justice and climate resilience. Collaborating with partners our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders caretakers ambassadors and educators all working to connect people to parks in support of our visionParks for All Forever. Join us.
Department Description:
The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks providing visitor information orientation and other direct services. Conservancy Interpretive Centers provide educational functional and proprietary park merchandise along with changing park exhibits. The department develops park books maps and interpretive and branded products manages warehousing and distribution operates the Muir Woods Fee Collection program and develops and operates the Conservancys online sales and wholesale programs. Interpretive Centers include Alcatraz Park Stores Muir Woods Visitor Center Lands End Lookout Warming Hut Fort Point Park Store Golden Gate Bridge Welcome Center and Presidio Visitor Center.
Position Overview:
This is a fulltime nonbenefitted seasonal position that is anticipated to end on/around September 26 work location is Alcatraz Island. Working at least one or both weekend days as well as holidays will be expected.
The Sales Associate I is responsible for delivering outstanding visitor services selling interpretive merchandise and books to help achieve sales goals maintaining the visual store and merchandising standards assisting with inventory management accurate operations of cash register and cash handling and completing other tasks and duties as directed by Managers & Team Leads. Additionally this role will be trained to provide information about park history and trails San Francisco landmarks modes of public transportation and the GG Parks Conservancy.
The Sales Associate I Retail must be willing to work a flexible schedule that may include both weekend days and holidays and are required to wear a uniform (including name badge) for their scheduled shifts.
Reports To:Retail Manager II Assistant Manager II.
Essential Functions and Responsibilities:
Welcome engage and deliver the highest standard of service to all visitors.
Answer all visitor questions with courtesy accuracy and appropriateness.
Assist store in achieving daily weekly and monthly sales goals.
Maintain positive and respectful relationships with all internal and external partners (GGNPC NPS U.S. Park Police Park Partners Alcatraz City Cruises etc.
Assist with inventory management including unpacking tagging restocking and merchandising products and publications.
Maintain a clean and organized store including office backroom and storage spaces refilling supplies as needed.
Sweep and remove trash from exterior of store and assisting with trash and recycling as needed.
Provide knowledge or resources about the GGNRA GGNPC GGBR trails area history nature San Francisco other parks or visitor centers public transportation etc.
Promote and sell memberships explaining benefits and value of joining the Parks Conservancy and asking for donations through our roundup program.
Provide information to visitors about Parks Conservancy programs projects volunteer opportunities and different ways to connect people to the Parks.
Assist managers with yearend inventory and cycle counts.
Assist managers and supervisors with other assigned job duties.
Communicate effectively and promptly with managers and supervisors about product and supply needs.
Check review and respond to (if applicable) personal Conservancy emails on scheduled shifts.
Report any maintenance related issues to site managers supervisors or appropriate Conservancy colleagues or Park partner assist managers/supervisors in opening and closing public restrooms during store hours.
Complete all required training to provide the best service for visitors including safety deescalation and bystander intervention skills park trails cultural resources and other information.
Participate in ongoing training in sales skills product knowledge inventory and Conservancy programs and policies.
In absence of Managers or Team Leads communicate directly to Law Enforcement when there are immediate emergencies or threats to visitors and coworkers. Notify Managers and Supervisors as soon thereafter as possible.
Knowledge Skills and Abilities:
Two years retail experience or equivalent preferred.
Excellent visitor service skills and sales ability.
Must be professional flexible reliable and able to perform job duties with minimal supervision.
Accurate and efficient cashiering and cash handling experience.
Excellent verbal and written communications skills.
Must be sensitive to visitor needs and concerns and enjoy working in a busy retail environment with high visitor interaction and conversation.
Must have an interest in and ability to share about the history natural history and trails of their national park work site with visitors.
Retail bookstore museum and park ranger/intern experience preferred.
Education and/or Experience:
High school degree or equivalent preferred.
Previous retail or comparable experience in working with the public.
Health and Safety:
It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.
Physical Requirements and Work Environments:
Standing most of the day but also sitting squatting kneeling or walking depending on a wide range of duties.
Working on the sales floor stockroom and outdoors.
Walking around the site restroom and outside environment in response to visitors concerns.
Lifting carrying or positioning objects weighing up to 50 pounds.
Wearing a uniform and adhering to professional appearance standards.
Work requires staff to take the Ferry from Pier 33 to get to Alcatraz Island
Work is performed on the three retail stores located on Alcatraz Island: The Dock Store the Building 64 Store and the Cell House Museum Store
Regularly requires a walk up a hill that is equivalent to a 13story climb.
Work is primarily performed standing or walking for 6 to 8 hours per day.
Pay Rate/Pay Grade:$20/hour (Pay Grade 7. Benefits include sick time as well as our Employee Assistance Program Commuter Program employee discounts and more.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment placement and promotions are conducted without regard to an individuals race color religion sex national origin age physical handicap veteran status or sexual orientation or any other classification protected by Federal State and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
Required Experience:
IC
Employment Type
Temp
Key Skills
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