Technical Program Manager 25229
Technical Program Manager 25229
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$ 100000 - 115000
1 Vacancy
Job Description
Job Summary
Veridos America a global leader in integrated identity solutions is seeking a Technical Program Manager to oversee business processes gather requirements and manage projects from start to finish. The ideal candidate will have a strong background in technical business analysis and project management with experience in the public sector and identityrelated projects.
Primary Responsibilities:
- Gather and analyze requirements to document business needs and requirements for software solutions.
- Optimize business processes by developing a deep understanding of current program business rules and process workflows to identify areas for improvement.
- Develop documentation including creating business cases for change requests functional and technical specification documentation and process workflow models.
- Lead requirements workshops to facilitate discussions and validate solution requirements to ensure alignment with Veridos and client business objectives is a key responsibility.
- Translate business needs into solutions by converting requirements into actionable technical specifications and project plans.
- Support testing and deployments assisting with UAT developing test plans documenting system configurations and troubleshooting issues during deployments.
- Deliver training by developing and presenting new solution training materials for internal teams and clients.
- Identify opportunities for process automation and optimization within clientrelated workflows.
- Utilize data analytics to recommend system improvements and track KPIs for datadriven decisionmaking.
Secondary Responsibilities:
- Define and scope projects by establishing project objectives milestones and success criteria.
- Lead project kickoffs by organizing formal kickoff meetings to define scope schedule and risks.
- Maintain project plans and risk register to track project progress risks and schedule changes.
- Manage crossfunctional teams by coordinating efforts to ensure timely and budgetconscious delivery.
- Monitor and adapt project resolving issues and communicating updates.
- Ensure compliance with requirements by maintaining traceability from RFPs and contracts to project deliverables.
- Oversee small accounts under senior leadership supervision.
- Coordinate with external vendors and partners to ensure project deliverables meet contract requirements.
- Act as a Scrum Master or Agile coach when necessary to drive iterative development cycles.
- Monitor project budgets and financials to ensure costeffective .
- Direct the transition of projects from deployment to operational support for a seamless transfer.
- Build strong relationships by engaging with internal and external stakeholders including key clients.
- Act as a liaison to ensure clear communication between business and technical teams.
- Manage expectations by maintaining transparency in deliverables and project scope.
- Provide status updates by participating in leadership meetings to report progress and risks.
- Drive collaboration and leadership to engage and motivate stakeholders for project success.
- Develop executivelevel reports and presentations for senior leadership and external stakeholders.
- Spearhead organizational change efforts to ensure seamless adoption of new solutions through change management.
Required Experience & Qualifications:
- Applicants must possesseither United States citizenship permanent resident status or valid work permit.
- Ability to pass reference credit criminal background and drug screenings.
- 5 years of experience in business analysis and project management.
- Bachelors degree in Business Information Technology Engineering or related field.
- Proficiency in Agile PMIPMP and/or Scaled Agile (SAFe) methodologies is required.
- Strong analytical and problemsolving skills are essential.
- Excellent communication skills are necessary.
- Ability to lead crossfunctional teams and manage client expectations is vital.
- Proficiency in project and business analysis tools including JIRA Confluence MS Project SharePoint Visio Excel (Pivot Tables Data Analysis) Power BI Slack MS Teams Outlook.
- Selfstarter who takes ownership of projects and drives them to resolution with minimal supervision.
- Strong leadership skills with the ability to engage collaborate and motivate stakeholders to drive project success.
Preferred Experience & Qualifications:
- Knowledge of biometrics or identity verification workflows.
- Familiarity with software deployment processes and IT infrastructure.
- Experience in AIbased tools for process improvement.
- Experience in government technology solutions secure credential manufacturing or familiarity with government sector projects.
- Project Management Professional (PMP) certification.
- Certified Business Analysis Professional (CBAP) certification.
Working Conditions
- Primarily a homeofficebased role requiring extended periods of sitting and online collaboration with multiple time zones.
- Some evening or weekend work may be required to meet deadlines
- Occasional oncall afterhours support required for software deployments security patching or emergency support as needed for troubleshooting / resolving issues.
- Occasional travel to regional or international offices and production sites.
- Travel to client sites for solution requirements elucidation quarterly business reviews software and delivery project status meetings.
Additional Information
- This job description is not intended to be all inclusive. The candidate hired will also perform otherreasonable related business duties as assigned by the supervisor. The company reserves the right torevise or change job duties as needed. This job description does not constitute a written or implied contract of employment.
- Veridos America. is an equal opportunity employer and values diversity in its workforce encouraging applications from all qualified individuals.
- By applying to this position you are confirming you possess either United States citizenship permanent resident status or valid work permit.
The pay range for this position is $100000 $115000 per year. Benefits offered to eligible employees include medical (PPO and HDHP with HSA) dental vision paid time off paid holidays 401K w/ employer match short/long term disability life insurance healthcare and dependent care flexible spending EAP commuter benefits education assistance pet insurance legal and more.
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment free from prejudice discrimination and harassment in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender age race or ethnic origin social and cultural background religion disability and sexual orientation. If you would like to contact us please contact Human Resources at
Required Experience:
Manager
Employment Type
Contract
