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At GameStop we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games electronics and gaming merchandise we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of whats possible. Whether youre a hardcore gamer or just starting out weve got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Job Description
SUMMARY
The LP Agents primary responsibility is to monitor and protect Distribution / Refurb property assets customers and employees through proper utilization of specified procedures and enforcement of security safety rules and regulations. The Loss Prevention Agent works under general supervision. Many nonroutine activities will require a supervisors advance approval.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Reduce DC / Refurb losses created by external and internal theft.
Respond quickly within GameStop expectations to emergencies and possible confrontations of a volatile nature.
Conduct security patrols in specified areas identify deficiencies vulnerabilities or safety violations and develop and implement corrective actions.
Prevent loss of or damage to merchandise/building or injury to associates by monitoring inhouse security and surveillance systems; ensure that monitoring equipment such as CCTV and alarm systems is functioning appropriately.
Control access to property screening all incoming and outgoing traffic ensuring that only appropriate personnel are able to gain access to and from the distribution center and/or Store Support Center.
When instructed participate in internal theft investigations in accordance with the organizations Loss Prevention Internal Theft Investigation and Confidentiality Guidelines.
Report findings of investigations in writing to the Assistant DC LP Manager for appropriate disposition.
Monitor inbound and outbound trailers at the security gate to ensure safety of normal operations.
RELATED COMPETENCIES
Information Monitoring Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
Managing Conflict Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Safety Intervention Follows regulations and safety procedures and asks others to follow them to ensure safety of organization. Continually monitors and checks equipment to ensure optimal safety compliance. Reports and/or corrects unsafe working conditions until resolved.
Stress Tolerance Stays focused on work tasks and productively uses time and energy when under stress. Presents a positive disposition and maintains constructive interpersonal relationships even when under stress.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Must be at least 18 years of age and present state required proof of age documents.
Previous experience working in a loss prevention position preferred
High School Diploma or GED preferred
Ability to bend stoop reach with arms and hands and climb on ladders
Available to work for extended periods (up to 8 hours per day 6 or 7 days a week)
Must be able to walk and stand for 8 hours or more a day especially during highactivity periods throughout the year
MINIMUM QUALIFICATIONS JOB SKILLS ABILITIES
Communicate effectively with others with widely varied responsibilities using written and spoken English
Working knowledge of Microsoft Office (Outlook Word Excel)
Working knowledge of basic math functions (add subtract multiply divide)
Possess the dexterity to utilize writing utensils (pen/pencil) calculators small handheld tools manual razors and other mechanical/electrical equipment without assistance
Ability to work under demanding time constraints and workflow
Ability to understand and comply with all GameStop policies and procedures including but not limited to those related to attendance safety conflict of interest confidentiality honesty and ethical conduct.
Fulltime store positions at GameStop are also eligible to participate in incentive programs health benefits paid time off 401 (k) employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Required Experience:
Unclear Seniority
Full-Time