Field Service Technician
Field Service Technician
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$ 32 - 43
1 Vacancy
Job Description
Up to a $5000 Sign On Bonus for a Limited Time Only!
*Exclusive Offer for Experienced Diesel Technicians*
**Terms and Conditions Apply**
This individual will operate a mobile service vehicle and travel to customer locations to perform infield machinery diagnostics and repairs as required. These repairs will consist of but are not limited to complete component removal disassembly and reconditioning following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible work overtime and weekends on occasion.
$32 $43 / hour
Compensation & Benefits:
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development as well as opportunities to grow within the organization
Specific Duties Include:
Perform infield machinery diagnostics and repairs as required.
Serve as an infield representative for the dealership to provide service solutions and enhance customer satisfaction.
Diagnose inspect recondition repair assemble and service equipment as assigned by the supervisor.
Document machine information and repairs completed on work order including parts and fluids used.
Maintain a clean work area as well as care for all shop tools machines and equipment.
Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility
Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Excellent mechanical skills
Trade specific tooling including hand tools and pneumatic tools
Current and valid drivers license as outlined in company policy manual
CDL license preferred; Ability to obtain CDL license is required. Company paid CDL assistance offered
Ability to assemble and perform maintenance functions on equipment
Strong computer skills
Excellent customer service skills
Excellent oral and written communication skills
Strong organizational skills
Graduation from related diesel technology program (preferred)
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Required Experience:
IC
Employment Type
Full-Time
