drjobs Professional Development Manager - Sales and Service

Professional Development Manager - Sales and Service

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1 Vacancy
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Job Location drjobs

West Jordan, UT - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team atoption 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Manage develop and facilitate MACUs professional development program with a main focus on Member Facing Teams. Study and research ways to further professional development and sales enablement. Measure effectiveness of professional development and sales enablement initiatives.

Job Description

Job Description

LOCATION

Tanner Building Hybrid:

7167 S Center Park Drive
West Jordan UT 84084

*Position may travel to other Mountain America locations depending on business need.

SCHEDULE

Full time: This is a hybrid schedule with the expectation of 23 days in the office/week

ESSENTIAL DUTIES AND RESPONSIBILITIES

To be effective an individual must be able to perform each essential duty successfully.

Possess and demonstrate required concepts practices procedures and skills in training facilitation sales and communication in order to meet organizational needs and that of our Membership.

Centralize sales training for all production managers using the AAA philosophy and sales coaching techniques that will be created and delivered by the Branch Professional Development Team

Coordinate with relevant SVPs and VPs over applicable production areas and teams

Manages areas of MACUs Professional Development Program including scheduling marketing and facilitation of professional development & sales courses.

Measures Branch specific professional development courses for effectiveness making necessary changes in order to meet organizational objectives. Utilizes data to make decisions and to influence stakeholders.

Works strategically with key leaders to determine professional development & sales enablement needs.

Assist with the Creation of new professional development courses to remain competitive and current.

Portrays an image of confidence and professionalism through mannerisms speech attitude and appearance.

Facilitates core program courses as needed.

Assists in the planning and development of training leadership and sales learning events.

Has knowledge & experience in sales content development coaching and adult learning techniques and continue to innovate in these areas.

Supports the of internal sales and member experience initiatives by determining knowledge needs and implementing solutions in collaboration with other stakeholders.

Other duties as assigned.

KNOWLEDGE SKILLS and ABILITIES

The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

Seven or more years experience in related field.

Education

Fouryear college degree or equivalent experience

Licenses Certificates Registrations

N/A

Managerial Responsibility

Has no direct reports

Interpersonal Skills

A significant level of trust and diplomacy is required in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Computer/Office Equipment Skills

Advanced to expert in Microsoft Office Suite Outlook Symitar.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit talk and hear consistently

Ability to stand walk and use hands to handle or reach occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 30 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut either remotely or inperson.***

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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