Job No 547502 Enrollment Systems Analyst
Job No 547502 Enrollment Systems Analyst
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$ 5900 - 7800
1 Vacancy
Job Description
CLASSIFICATION TITLE: Analyst/Programmer Career
UNION CODE: R09
TEMPORARY END DATE: This position is temporary and ends on or before December 31 2025. Any continuation beyond December 31 2025 is contingent upon satisfactory performance and available funding.
FT/PT: Fulltime
PAY PLAN: 12month
WORKPLACE TYPE: Onsite (work inperson at business location)
ANTICIPATED HIRING RANGE: $5900 $7800
- However offer amount will be commensurate with candidates experience education skills and training.
CSU CLASSIFICATION SALARY RANGE: $5158 $ 12730
PAY BASIS: Monthly
BENEFITS: CSUB offers a bestinclass benefit package for eligible employees that includes an array of medical plans choice of dental plans vision coverage retirement participation in CalPERS CSU tuition waiver up to 24 vacation days per year sick leave with unlimited accrual 14 paid holidays per year and more! See our benefits website for additional information.
CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants
SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION applications must be received by April 23 2025; however the position will remain open until filled.
POSITION PURPOSE: Under the general supervision of the Director of Enrollment Management Systems the Enrollment Systems Analyst coordinates implements and manages functional systems and reporting to support the Division of Strategic Enrollment Management and Student Support. This role involves working closely with departments including Admissions Registrar Outreach Advising and Financial Aid to optimize business processes improve system functionality and enhance student services. The analyst will streamline application processing improve registration workflows and support advising and outreach efforts by leveraging technology and datadriven insights. Additionally the position ensures accurate reporting and compliance with regulatory bodies such as the U.S. Department of Education the California Student Aid Commission and the CSU Chancellors Office.
The Enrollment Systems Analyst is responsible for providing technical and functional support across these departments ensuring that systems are integrated efficient and aligned with institutional goals. By assessing business processes and recommending improvements the analyst will enhance operational efficiency reduce errors and improve service delivery for students and staff. This role also involves providing training and guidance on system use ensuring data integrity and managing the technical infrastructure for Financial Aid and Scholarships.
DUTIES & RESPONSIBILITIES:
Financial Aid Systems & Functional Operations Lead
- Serve as a primary point of contact for the Financial Aid department regarding the Student Information System (PeopleSoft) ensuring seamless functionality and alignment with operational needs.
- Lead the development implementation and enhancement of various components of the student information systems functionality identifying opportunities for process optimization and automation.
- Serve as a subject matter expert providing troubleshooting and resolution related to assigned systems and process collaborating with Information Technology Services (ITS) and external vendors as needed.
- Prepare and maintain comprehensive system/operational documentation for technical aspects of enrollmentrelated processes including system workflows operational procedures and troubleshooting guides.
- Keep abreast of emerging technologies industry trends and regulatory updates that impact financial aid systems and operations.
- Manages and maintains the PeopleSoft Financial Aid module ensuring seamless functionality and timely updates including overseeing all aspects of the new aid year setup monitoring Ellucian for upgrades and patches to the PeopleSoft financial aid module and coordinating with ITS to schedule and implement necessary releases or updates.
- Review release notes develop testing plans and collaborate with ITS and endusers to execute and validate upgrades and patches effectively.
- Oversee the processing of all Common Origination and Disbursement transactions as well as federal and state financial aid files ensuring data integrity and compliance with regulatory requirements.
Business Process & Analysis
- In coordination with the Director lead the development and implementation of streamlined business processes ensuring efficiency accuracy and compliance with institutional and regulatory requirements.
- Design and refine workflow structures control procedures and system configurations to optimize financial aid admissions registrar outreach and advising operations.
- Monitor and support system administration functions ensuring proper security roles system access and data integrity across enrollment management related processes.
- Provide guidance on business process redesign initiatives working closely with stakeholders to enhance system utilization and improve operational outcomes.
- Support campus stakeholders in consultation with Information Technology staff on systems infrastructure integration and core system programming issues.
- Establish robust monitoring controls and validation processes to maintain system and data integrity proactively identifying and mitigating risks.
System Administration
- Evaluate and enhance business processes by identifying needs gathering requirements and leading the implementation testing and deployment of solutions.
- Support new and existing programs applications system integrations business intelligence and overall system maintenance and troubleshooting.
Technology Support for SEMSS Division
- Provide support for process mapping and other quality initiatives in collaboration with other areas of the division of Strategic Enrollment Management and Student Support.
- Collaborate with other departments to address business issues and develop/refine processes that improve workflow and maximize the use of available technologies.
- Serve as a technology liaison between the offices of Admissions Registrar Outreach Financial Aid and Advising.
REQUIRED QUALIFICATIONS:
EDUCATION & EXPERIENCE Bachelors degree in computer science business or related field with relevant training. Additional qualifying experience may be substituted for the required education on a yearforyear basis. Minimum of two 2 years (within 3 years) of fulltime equivalent experience in systems analysis application programming database administration or other technology related environment preferably within an academic setting.
SKILLS KNOWLEDGE & ABILITIES (SKAs)
- Regular and reliable attendance is required.
- Working knowledge of general practices program and/or administrative specialty.
- Working knowledge of financial aid (preferably with PeopleSoft/Oracle OnBase and the CSU) and development and maintenance of systems solutions.
- Knowledge of system/equipment capability design restrictions and security requirements.
- Ability to apply consultative skills to assess user needs and communicate technology systems and solutions.
- Ability to perform systems and applications needs analysis prepare requests for proposals and conduct feasibility studies.
- Understanding of federal and state financial aid processes including Common Origination and Disbursement (COD) transactions.
- Ability to ensure system configurations align with compliance requirements.
- Knowledge of data validation techniques system security best practices and access control procedures.
- Ability to lead projects coordinate testing plans and manage system upgrades.
- Ability to develop and maintain system documentation process workflows and troubleshooting guides.
- Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
- Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities and to respond appropriately to conflicts and problems.
- Ability to initiate establish and foster communication and teamwork by maintaining a positive cooperative productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
- Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
- Thorough knowledge of English grammar spelling and punctuation.
- Ability to interpret communicate and apply policies and procedures.
- Ability to maintain a high degree of confidentiality.
- Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and timesensitive deadlines.
- Excellent computer skills and competence with a variety of computer applications including wordprocessing spreadsheets databases online systems Internet as well as online calendaring and email.
- Working knowledge of or ability to quickly learn University infrastructure.
PREFERRED QUALIFICATIONS:
- Demonstrated experience building and maintaining highly effective partnerships (e.g. with Information Technology Services Institutional Research Enrollment Management departments Academic Affairs departments etc..
- Demonstrated experience with business process analysis.
- Advanced problemsolving skills and experience working with teams to address issues that cross departments and/or divisions of an organization.
- Five 5 years of experience with Peoplesoft database in a college or university setting.
- Demonstrated skills in an institutional/educational environment utilizing a customeroriented and servicecentered attitude.
PHYSICAL DEMANDS: LIGHT WORK involves mainly sitting up to 25 standing or walking; lifting medium weight objects limited to 25 pounds.
SPECIAL CONDITIONS
SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training experience and interest in the position.
CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2 5 7 & 9 positions to fill such vacancies from among qualified individuals currently employed oncampus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.
BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position based on potential for harm to children concerns for the safety and security of the people animals or property or heightened risk of financial loss to the CSU or individuals in the university community.
MANDATED REPORTER: Not Mandated.
GENERAL INFORMATION: It is the policy of California State University Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment except legally employed noncitizens. These individuals are required to sign the Declaration of Permission to Work.
EEO STATEMENT All university programs and activities are open and available to all regardless of race sex color ethnicity or national origin. Consistent with California law and federal civil rights laws the CSU Bakersfield provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race sex color ethnicity or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU Bakersfield complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal antidiscrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.
The CSU Bakersfield is a diverse community of individuals who represent many perspectives beliefs and identities committed to fostering an inclusive respectful and intellectually vibrant environment. We cultivate a culture of open dialogue mutual respect and belonging to support educational excellence and student success. Through academic programs student organizations and activities faculty initiatives and community partnerships we encourage meaningful engagement with diverse perspectives. As a higher education institution we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development faculty and staff training student mentorship and comprehensive support programs. At CSU Bakersfield excellence is built on merit talent diversity accessibility and equal opportunity for all.
Required Experience:
IC
Employment Type
Full-Time
