Sr Facilities Manager
Sr Facilities Manager
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Job Description
About This Team:
The Global Real Estate Facilities Security (REFS) team is a crossfunctional team at Cloud Software Group responsible for its global footprint across the Americas APAC EMEA and India.
While we recognize that each of us has our own skill set responsibilities and disciplines we work together as one unit to deliver a stateoftheart safe secure and comfortable workplace for our team members no matter the location.
Our team members are our clients. They rely on us to deliver unparalleled support promptly resolve any issues and provide solutions that will allow them to perform at their best in a productive environment.
Job Description/Responsibilities:
General Department
Primary point of contact for all facilitiesrelated matters liaising between employees external service providers and the Facilities Team.
Effectively communicate scheduled maintenance inspections and service disruptions to minimize impact on business operations.
Manage and assign service requests through the Facilities Service Desk ensuring timely resolution.
Communicate with departments on the status of new hires and seat allocations.
Coordinate employee moves and seating allocations updating the floor plan system (Eptura) and creating new name tags.
Collaborate with the Landlord to ensure seamless operation & uptime of the common area.
Manage Eptura booking application and ensure floor plans are kept current.
Financial
Partner with Procurement and Workplace Services teams regarding RFPs for national and local service contracts obtaining vendor proposals and creating SOWs and MSAs.
Participate in bid reviews to ensure service requirements are met for HQ.
Manage the PR/PO process and collaborate with Accounts Payable on vendor payments. Responsible for setting up new vendor accounts in Oracle due diligence etc.
Assist in the Annual Operating Plan (AOP) planning and preparation process.
Maintain operating costs within the assigned budget.
Management
Collaborate with Risk Management regarding all Certificate of Insurance requirements for company and properties. General liaison for all CoIs for REFS.
Oversee cafeteria operations:
Manage daily cafeteria operations ensuring efficient and effective service.
Ensure service provider is compliant with health and safety regulations.
Manage cafeteria budgets including forecasting revenue and expenses.
Monitor food quality and service standards ensuring customer satisfaction.
Address customer complaints and resolve issues in a timely and professional manner.
Implement sustainable and ecofriendly practices in cafeteria operations.
Upload weekly menu to Cloud Central for employee review.
Manage aspects of construction and renovation projects:
Budget oversight
Scheduling of deliveries
Monitor vendor performance to guarantee timely completion
Repairs & Maintenance
Conduct daily inspections of the facility to guarantee safe operations.
Schedule and attend regular walkthroughs with vendors pursuant to SLAs and KPIs to ensure contract compliance and identify areas needing attention to keep the space safe clean and organized. Alert vendors and Manager HQ of any discrepancies.
Schedule and oversee contractor services verifying completion and quality control.
Ensure that all licenses permits and certifications are accurate and uptodate.
Ensure strict adherence to company safety and sustainability programs and all local state and federal regulations.
Serve as backup to the Manager Facilities HQ.
Special projects as assigned by department management
Required Experience/Skills:
5 7 years in Facilities / Workplace role in a hightouch and dynamic fast paced environment
Time management skills include being able to manage multiple projects with a complex varied workload.
Adept at problem solving project management setting priorities etc.
Strong communication skills both written and verbal.
Build and maintain positive relationships with the team clients staff and thirdparty contractors.
Ability to exercise formal / informal authority to influence internal and external stakeholders having a clear understanding of the clients goals and objectives.
Commitment to safety excellence maintain technical proficiency industry knowledge to provide timely information on all site related issues.
High level of computer literacy within Google Workspace and Microsoft products and space planning tools.
Must work independently with little oversight. Ability to pivot quickly as priorities and direction change.
Education
Degree in Facilities Management Corporate Real Estate Project Management or Business Administration or equivalent experience in an office environment overseeing a facility/workplace.
NicetoHaves
Working knowledge of AutoCAD
Knowledge of the real estate life cycle.
Familiarity with building codes and regulations
About Us:
Cloud Software Group is one of the worlds largest cloud solution providers serving more than 100 million users around the globe. When you join Cloud Software Group you are making a difference for real people each of whom count on our suite of cloudbased products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn dream and build the future of work. We are on the brink of another Cambrian leap a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age race color creed sex or gender sexual orientation gender identity gender expression ethnicity national origin ancestry citizenship religion genetic carrier status disability pregnancy childbirth or related medical conditions (including lactation status) marital status military service protected veteran status political activity or affiliation taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process please email us at for assistance.
Required Experience:
Manager
Employment Type
Full-Time
