Office Assistant 2 02-1706

This position is open to Alaska Residents only. Please check ourresidency definitionto determine if you qualify.

What You Will Be Doing

Located in the Anchorage office this position supports the Public Guardian section by providing clerical support through the independent performance of sorting and distribution of medium to high volumes of mail; prioritizing time sensitive document distribution; handling incoming checks; scanning documents and tracking mail documents and checks as required. This position requires some independent judgment and initiative in prioritizing the administrative tasks to be completed prioritizing timesensitive mail and deciding the appropriate action to be taken by applying the organizations programs policies and regulations.

Our Organization Mission and Culture

The Office of Public Advocacy (OPA) provides legal advocacy and guardianship services to vulnerable Alaskans. With offices in Anchorage Juneau Fairbanks and Palmer the OPA/PG Section specifically advocates for and manages the needs of 1800 incapacitated adults statewide and provides advocacy for victims of elder fraud.

The Benefits of Joining Our Team

The Public Guardian Section of OPA is a fastpaced environment made up of individuals who care deeply about our responsibilities to the vulnerable adults to whom we are appointed. We are the appointment of last resort for these vulnerable adults and the place where compassion and problem solving are needed to meet our obligations to some of Alaskas most atrisk adults.

The Working Environment You Can Expect

We are located in beautiful downtown Anchorage. We offer free parking and we have restaurants and coffee shops within walking distance.

Who We Are Looking For

We are interested in candidates who possess some or all of the following position specific competencies:

• Computer Skills: Uses computers software applications databases and automated systems to accomplish work.
• Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Decision Making: Makes sound wellinformed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information changing conditions or unexpected obstacles; effectively deals with uncertainty.
• Integrity/Honesty: Behaves in an honest fair and ethical manner. Shows consistency in words and actions. Models high standards of ethics.

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Substitution:
Education from an accredited college may substitute for the required experience 3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience).

Special Note:
High school diploma equivalent means one of the following: 1 a G.E.D.; 2 completion of any basic adult education course equivalent to 480 class hours 16 weeks at 30 course hours per week); 3 acceptance in full standing by an accredited college or university; 4 highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some position in this class may require skill in typing. Recruitment and selection may include this requirement.

Please read the below information carefully. This applies to your application submission.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

Please be sure to check our residency definition to determine if you qualify.

EDUCATION
If postsecondary education is required to meet the minimum qualifications you must fill in the Education section of the application. If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE
If using work experience not already documented in your application also provide the employers name your job title dates of employment and whether fullor parttime. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting see resume or CV or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callorin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201 Juneau AK. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the govermentjobs domains. For information on allowing emails from the governmentjobs domains visit the Lost Password Help page located at ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(toll free) orif you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit: Information

Amy Hoagland

Administrative Officer