Job Description
The SSAS Bilingual Family Liaison promotes the successful integration of students and parents into the school community at Francis C. Hammond Middle School and will focus on family engagement efforts specific to Afghan families. This position is funded through the School Support for Afghan Students (SSAS) Grant Program through September 30 2025 with the possibility of one additional year from October 1 2025 through September 30 position requires inperson attendanceand reports to the Academic Principal for the International Academy.
Responsibilities will include:
- Creating welcoming school environments for all families with a focus on Afghan families who speak Dari or Pashto.
- Conducting outreach through a variety of communications to empower all families to be actively engaged in their childs education;
- Responding to Afghan families concerns via Parent Square and telephone
- Connecting Afghan families to information resources and services available to their student/family across the school division (i.e. ParentSquare Student Services Special Ed TAG etc.;
- Working with administrators to address issues and concerns presented by Afghan families
- Reviewing and translating flyers and documents as needed.
- Supporting family engagement in schools and the community (Including out of school time family engagement programs as needed (up to 23 nights a week).
- Serving as a cultural broker and facilitator in schools and community as needed.
Qualifications
- Education: High School diploma or equivalent.
- Certificates & Licenses:
- Valid Drivers License preferred
Experience
- Professional experience working with families communitybased outreach programs schools and/or nonprofits with increasing levels of responsibility is required.
- Experience working with culturally diverse communities.
Key Competencies
- Highly proficient in Dari or Pashto required.
- Must have reliable transportation to travel to schools and community sites.
- Ability to work both independently and collaboratively with other team members. Understanding and sensitivity for diverse cultural ethnic and socioeconomic backgrounds of students.
- Ability to determine and assess confidential material and maintain confidentiality.
- Excellent time management customer service skills and people skills.
- Ability to work a flexible schedule including up to three evenings a week when necessary and weekend availability.
- Ability to work in a highpaced work environment and use good judgment.
- Passionate and committed to the mission of of the Family and Community Engagement (FACE) Center and ACPS.
- Ability to use Microsoft products smartphones and social media.
- Monthly data collection and entry
Essential Functions
Create a welcoming school environment:
- Establish trusting relationships and serve as a point of contact for families.
- Serve as a contact person to facilitate welcome to ACPS orientations to new families
- Assist families in efforts to navigate the school system.
- Advocate for families as appropriate.
- Work closely with other school staff to coordinate services for students and families including: Student Support Team members English Learner (EL) department staff special education staff teachers and administrators.
- Provide information on services available to eligible students and families and encourage participation as appropriate.
- Provide community referrals to families as needed.
- Provide families with information about ACPS volunteer process opportunities and assist them with online application as needed.
- Work with bilingual parents/guardians and staff to ensure use of Language Line as needed and ensure necessary interpreter services are available at parentteacher conferences school meetings/activities and as requested.
- Ensure multilingual signs bulletin boards and other displays visible at school entrance and/or lobby to welcome families and provide information.
- Attend appropriate FACE training and meetings.
Conduct outreach to empower parents/guardians to be actively engaged in their childrens education:
- Review outreach materials for distribution in Dari language to parents/guardians (i.e. flyers about upcoming activities school calendar of events available school/community resources etc..
- Develop ongoing relationships with communitybased and local faithbased organizations and make presentations to provide school information.
- Assist robocalls to share important information with families in the languages they speak.
- Survey parents/guardians on welcoming environment parent involvement opportunities and perceived access to resources
- Stay abreast of information resources and support available to families and share with parents/guardians ways to collaborate with the school
- Keep track of contact with parents.
- Attend PTA and parent support meetings and other relevant meetings within the community as needed.
Organize family involvement events/activities:
- Assist with logistics facilitation and support schoolbased Family Liaisons Family Engagement Coordinator during FACEsponsored and other monthly events or activities to support family engagement in school (i.e. navigating the school system parent coffees preparing for parentteacher conferences bullying prevention mental health support and supporting literacy at home etc.
- Work with Parent Teacher Associations (PTA) Family Engagement Action Teams and other Community and Family Advocacy groups
Work with the FACE Team and FCH Team to address parent/guardian issues and concerns in the school and community:
- Work with the International Academy Academic Principal FACE Assistant Director and other team member and school staff as needed to address and resolve specific parent/guardian concerns.
- Assist school administrators in the development or revision of strategies to facilitate schoolfamily collaboration (Family Engagement Plans Blueprints).
- Work with the schools leadership team to develop an appropriate involvement component of their schools plan.
- Attend appropriate training and meetings as requested
- Perform other related duties as assigned to ensure efficient and effective functioning of the work unit.
Clearances:
- Criminal Justice Fingerprint/Background Clearance.
- Tuberculosis Skin Test.
Public Health Compliance
- Must follow safety and health protocols.
WP