Warranty Administrator
Warranty Administrator
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Job Description
McGrath Honda of Elgin is seeking an Experienced Warranty Administrator to Join Our Team!
McGrath Honda of Elgin is seeking an experienced Warranty Administrator to join our team today! If you are a motivated selfstarter with strong organizational skills and the ability to work independently as well as with others we would love to hear from you! The ideal candidate must be detail oriented and able to work in a fast paced environment. Strong computer skills are required and previous warranty administration and automotive dealership experience is preferred.
As the Warranty Administrator you will be responsible for all aspects of the dealerships warranty processing. You will be expected to work efficiently with your peers to ensure the completeness of all warranty claims submitted to the manufacturer.
Responsibilities will include but are not limited to:
Process warranty claims on a timely basis
Determine applicable labor operation codes failed parts and any other data coding required to properly process warranty claims
Review all warranty paperwork to ensure proper documentation in accordance with the manufacturers Warranty Policies & Procedures Manual
Reconcile all warranty receivables with payments through the appropriate accounting schedules
Review all claims to confirm applicable warranty coverage proper pricing and necessary manufacturer authorizations have been obtained prior to submission
Clarify any concerns about the complaint cause or correction of a warranty claim
Resubmit all rejected claims promptly or receive authorization from service management to write them off
Keep informed of all factory recalls and bulletins
Keep service managers well informed on trends documentation issues etc
Assist service advisors and technicians with any warranty questions
Assist with warranty audits and special projects as needed
Complete all required warranty training courses
Job Requirements:
Ability to work in a fastpaced environment
Must be detail oriented and have strong organizational skills
Ability to effectively communicate both verbally and written
Positive attitude
General knowledge of automotive parts and service processes
Previous dealership experience
Monday thru Friday schedule with occasional Saturdays or Sundays as month end close requires
Benefits:
Competitive pay based on experience
401(k) (matching)
Health Dental Vision Life Cancer and Accidental Insurance offered
Paid Time Off
Tenure Benefits awarded for length of employment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
