Manager Improvement Consulting

Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and familyfriendly design. As the largest pediatric provider in the region with a 140year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

The Manager of Improvement Consulting in the Center for Quality and Safety is responsible for leading teams focused on improvement work for patient safety process improvement clinical effectiveness and clinical informatics to meet the needs of the organization. Responsible for leading institutional improvement priorities and advancing a culture of safety and continuous improvement. Thinks strategically communicates frequently and shares knowledge to build trusting relationships throughout the organization. Leads with flexibility and adaptability and escalates barriers to executive sponsors promptly to mitigate issues. Leader embodies Lurie Childrens core values. Provides clarity by defining roles responsibilities and priorities and helps team members grow and develop by identifying gaps and giving frequent feedback.

Essential Job Functions:

1. Cultivate an understanding of the value of improvement science and the talents and skillsets within the Center for Excellence throughout the Lurie Childrens enterprise.

2. Support the Senior Director in promoting a culture of continuous improvement and deploying the tactics required to execute the systemwide strategic vision for quality and safety.

3. Collaborating with the portfolio manager to guide the prioritization of improvement work identified via portfolio management function.

4. In partnership with the Senior Director build and maintain the infrastructure required to deliver solutions tailored to Lurie clinicians and Lurie patients/families needs.

5. Develop and deploy a highreliability organization (HRO) strategy as established by Executive Leadership in collaboration with key stakeholders. Establish and align detection systems promote sharedconsciousness to prevent harm improve outcomes and optimize operations.

6. In partnership with the Senior Director develop implement and sustain competencebased orientation and training.

7. Conducts annual performance reviews promotion of staff development and any progressive disciplinary actions.

8. Promote and integrate academic activity both internally and externally.

9. Oversees and maintains electronic time and attendance of consulting team members.

10. Support senior leadership on departmental goals and tasks as directed.

11. Other duties as assigned.

Minimum Qualifications:

Bachelors degree required. Masters degree preferred.

Minimum of 5 years of clinical and or leadership experience required.

Experience with improvement methodologies e.g. DMAIC PDSA Lean Six Sigma IHI Model for Improvement etc. required.

Proficiency in presenting communicating and interacting effectively with medical/nursing staff and management at all levels of the organization.

Working knowledge of healthcare reform quality patient safety and regulatory / compliance issues affecting healthcare at a national and local level.

Proficiency with Microsoft applications: Excel Word and PowerPoint.

Advanced skill set with data management including interpreting comprehending and summarizing statistical and medical data.

Excellent project management and business analysis skills.

Strong written interpersonal organizational and problemsolving skills. Project management and collaboration skills required.

Education

Pay Range

At Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO) Paid Holidays and Paid Parental Leave

403(b) with a 5 employer match

Various voluntary benefits:

• Supplemental Life AD&D and Disability

• Critical Illness Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Childrens facilities

• Discount purchasing program

Theres a Place for You with Us

At Lurie Childrens we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds skills and viewpoints recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging and allyship. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.

Lurie Childrens and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.

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