Service Technician
Service Technician
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Job Description
This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe professional and timely manner. Based upon their level of expertise the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible work overtime and weekends on occasion.
$28 $42/ hour
Compensation & Benefits:
- Eligible for profit sharing which is based on department profitability and individual performance
- Comprehensive benefits package
- Training and development as well as opportunities to grow within the organization
Specific Duties Include:
Diagnose inspect recondition repair assemble and service equipment as assigned by the supervisor.
Document machine information and repairs completed on work order including parts and fluids used.
Maintain a clean work area as well as care for all shop tools machines and equipment.
Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility
Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available companysponsored training in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts including open book meetings huddles department meetings and other related efforts.
Maintain a positive and professional working relationship with peers management and support resources with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
Excellent mechanical skills
Tradespecific tooling including hand and pneumatic tools
Strong computer skills
Excellent customer service skills
Ability to assemble and perform maintenance functions on equipment
Strong oral and written communication skills
Strong organizational skills
Graduation from related diesel technology program preferred
Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Required Experience:
IC
Employment Type
Full-Time
