Company Overview
Centrix Interiors is dedicated to creating futureready workspaces that boost organizational efficiency and productivity. Our team crafts mesmerizing and intuitive environments leveraging highly immersive technologydriven solutions that reflect each clients unique culture. We pride ourselves on delivering avantgarde workplace solutions with style and are rapidly expanding both our reach and our talent pool. Visit us at centrixprojects.
Job Overview
Centrix Interiors is seeking a dedicated Account Manager to join our thriving team in Bangalore Urban. This midlevel fulltime position requires 4 to 6 years of experience in managing client relationships. The Account Manager will play a vital role in ensuring customer satisfaction and driving business growth through effective communication and strategic planning.
Qualifications and Skills
Graduates /Post Graduates CA intern
Must have experience in CA Firm
- Proficiency in CRM Software (Mandatory skill) is essential to manage and analyze customer interactions and data effectively.
- Experience with Salesforce is required to streamline sales processes and improve service quality.
- Strong relationshipbuilding skills are needed to foster and maintain longterm client partnerships.
- Ability to use negotiation skills effectively to drive favorable outcomes in contracts and agreements.
- Competence in data analysis to interpret performance metrics and produce actionable insights.
- Excellent customer service skills to address client needs and ensure high satisfaction levels.
- Contract management expertise to oversee agreements from negotiation to .
- Project management skills to coordinate internal resources and third parties for flawless project .
Roles and Responsibilities
- Manage and nurture relationships with key clients acting as their primary point of contact.
- Utilize CRM software to track customer interactions service issues and engagement opportunities.
- Collaborate with internal teams to develop and execute clientspecific solutions that meet unique requirements.
- Monitor project timelines and budgets ensuring all milestones and deliverables are met.
- Identify new business opportunities within existing accounts to drive revenue growth.
- Prepare and deliver compelling presentations and reports to stakeholders.
- Conduct regular client meetings to review project status discuss feedback and identify areas for improvement.
- Facilitate contract negotiations and renewals with current and prospective clients.
Required Experience:
Manager