Technical Customer Service Associate Spanish Speaking
Technical Customer Service Associate Spanish Speaking
Posted on :
16-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
This Role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values Do the Right Thing Employee Success Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!
What Youll Do
- Advise end users on best practices when using Veevas applications
- Identify and resolve client issues associated with Veevas applications
- Build strong and professional relationships with all users of Veevas applications
- Provide recommendations/feedback on client service improvements and product development
- Maintain the highest standards of customer service quality and professionalism with customers and coworkers
- Maintain accurate records of all email/telephone/chat correspondence related to the role
Requirements
- 1 years relevant experience in a customer service role
- Effective communication organizational and time management skills
- Professional telephone manner
- Demonstrated competence in standard computer packages (Word Excel PowerPoint)
- Excellent verbal and written communication skills in English and Spanish will be required
- Ability to quickly understand client requirements and needs and articulate potential solutions
Perks & Benefits
- Private Health Insurance
#LIRemote
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Required Experience:
IC
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
