DescriptionAs a LAN Services Development Manager you will be responsible for handling change and agile development of LAN and WLAN Services (including Managed DHCP IPAM and future Services) to produce changes inline with the LAN Services roadmap and continuously evolving LAN Services portfolio. This will have a focus on the Managed LAN and Managed WLAN Services (including but not limited to Managed DHCP IPAM and future Services)
We look forward to seeing your application!
In This Role Your Responsibilities Will Be:
- Working with Managed LAN/WLAN Services Owner on roadmaps/objectives and key results KPIs priorities resources and improvements that need to be implemented.
- Work with required teams for budgeting and asset management processes.
- Working with all LAN Services engineers to produce change and improvements within WLAN/LAN Services.
- Work with the Service Delivery & Operations group to train support and educate so they deliver services with a high level of quality reliability and consistency across the enterprise.
- Stay uptodate and work with new and emerging technologies to help influence the direction feature releases of LAN Services.
- Working in a multifunctional team to develop LAN Services requirements designs standards results and work with other projects and services as needed to ensure a consistent and reliable service.
- Ability to work alone and prioritize time to meet assigned task goals and issue resolution.
- Ability to manage a team of individuals to craft develop and implement service changes.
- Ability to deliver efficient and effective communications to stakeholders.
- Ability to supervise and manage internal and external projects and task via Azure Dev Op and Emerson ServiceNow.
Who You Are:
You show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight and put in extra effort to meet deadlines.
For This Role You Will Need:
- Knowledge of LAN and WLAN technologies such Ethernet protocols multigigabit networks 802.11x wireless access via Flex Connect and local WLCs endtoend wireless QOS through WMM.
- Layer 2 and Layer 3 design aspects for enterprise LANs.
- Knowledge of IP routing and subnetting.
- BA/BS in Information Systems or related area (or equivalent experience).
- ITIL v3 Foundation Level.
- Passion for learning new technologies and consistency.
- Ability to prioritize and work with multiple technologies and projects.
- Minimum two years of project management service transition or service engineering experience.
- Minimum two years of experience in the design implementation and operation of Local Area Networks and/or Wireless networks with Cisco hardware in an enterprise environment.
Preferred Qualifications that Set You Apart:
- Cisco LAN and/or WLAN Certifications.
- RF knowledge.
- Basic understanding of Agile development.
- Ability to build any required content for management engineers and consumers of LAN Services.
- Results oriented with personal accountability.
Our Culture & Commitment to You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Required Experience:
Manager