Specialist Tech Sales Services Lead
Specialist Tech Sales Services Lead
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Job Description
LyondellBasell
Basic Function
The Intermediates and Derivatives (I&D) business is seeking a Lead Specialist Technical Sales Services to provide technical and Product Stewardship support to the sales of I&D products in the Americas by providing customers with product technical information and application/use information and with environmental safety and regulatory information. The role is also to provide leadership and guidance to the I&D business taking into consideration customer product requirements competitor products manufacturing and distribution practices environmental health and regulatory perspectives and quality requirements from manufacturing through supply chain to customer enduse. The role may include representation for the Company on industry panels such as ACC and requires influencing external decisions on regulatory and compliance issues.
Roles & Responsibilities
- Provide product technical and product stewardship advice and guidance to customers business and manufacturing. This may involve issues and inquiries related to product quality specifications product safety handling and enduse applications (existing and new). Coordinate audits by customers and by certification bodies.
- Present and summarize complex technical issues with clarity to sales customers business leaders and supply chain.
- Prepare or support company response to customer complaints relating to quality; ensure adequacy of response; recommend immediate and longterm corrective actions and drive implementation of same.
- Develop edit and approve technical product literature.
- Lead change process for sales customer and manufacturing specifications.
- Represent the Company in technical and professional organizations such as ACC IPEC ASTM etc.
- Product Stewardship lead for products in assigned product line; monitor current and proposed regulatory issues impacting the business and recommend research and advocacy activities.
- Compare Company practices with Industry practices and recommend improvements.
- Provide product training (internally & externally).
Min. Qualifications
- Bachelors degree in science engineering or 7 plus years experience in the petrochemical industry working in research and development quality manufacturing supply chain or other relevant technical environment.
- Strong communication skills with ability to present product technical and stewardship issues and influence decisionmaking with customers distributors sales business supply chain and manufacturing personnel.
- Good interpersonal skills with a strong customer focus.
- Understanding of quality and HSE management systems e.g. ISO 9000 Responsible Care and Operational Excellence and regulations relevant to business area.
- Strong (product) technical orientation with ability to think systemically build partnerships deliver results drive innovation and grow capabilities.
Competencies
We are LyondellBasell a leader in the global chemical industry creating solutions for everyday sustainable living. Through advanced technology and focused investments we are enabling a circular and low carbon economy. Across all we do we aim to champion our employees and unlock value for customers investors and society. LyondellBasell places high priority on diversity equity and inclusion and is strongly committed to our planet the communities where we operate and our future workforce. As one of the worlds largest producers of polymers and a leader in polyolefin technologies we develop manufacture and market highquality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. For more information please visit or follow @LyondellBasell on LinkedIn.
Must be at least 18 years of age and must be legally authorized to work in the United States (US) on a permanent basis without visa sponsorship.
LyondellBasell does not accept or retain unsolicitedrsums or phone calls and/or respond to them or to any third party representing job seekers.
LyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability age veteran status and other protected characteristics. The US EEO is the Law poster is available here.
Required Experience:
Unclear Seniority
Employment Type
Full Time
