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Provides support for implementation troubleshooting and maintenance oof Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including daytoday operations monitoring and problem resolution for all of the client/server/storage/network devices mobile devices etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems administering clustered storage solutions (e.g. storage appliances Ceph) Kubernetes orchestrated containers system configuration management software (e.g. Puppet Ansible) and change control.
Optimus Technology is a SDVO (ServiceDisabled VeteranOwned) small business founded in 2010. We are known for our exceptionally talented group of Engineers and Technical experts with superior knowledge and experience in Cyber Technologies and the latest technology trends. Our dedication in pairing the right Optimus Technologist with the right customer solution is at the core of our Partnership commitment and critical to the performance and satisfaction of our employees the pinnacle of the Optimus culture.
Why us
We strive to provide the best wellrounded benefits package available.
Premium health dental and vision package
Company funded HRA
401k company contributions
Employer paid group term life insurance policy
Tuition assistance and career development
Shortterm and longterm disability
Paid time off
Referral bonuses
Company outings giveaways & more
Optimus practices a policy of nondiscrimination and is fully committed to the principles of equality in employment and opportunity for all employees. Employment decisions are made without regard to age gender race religion marital status national origin sexual orientation or any other nonmerit based factor.
Required Experience:
Unclear Seniority
Full Time