Parts Counterperson
Parts Counterperson
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Job Description
The Nielsen Automotive Group prides itself on providing a safe friendly and productive work environment exceeding our employees expectations giving them the opportunity to grow with in the organization as well as provide for their families.
The Parts Counterperson sells at retail parts to all available customers over the counter through the shop or on the phone.
Benefits:
- FREE COLLEGE OPPORTUNITY! Online or inperson with Strayer University
- Excellent work environment
- Employee discount plans on purchases and services
- Competitive wages commensurate with experience
- Health dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
ESSENTIAL DUTIES:
- Assist walkin customers in selecting required parts suggest companion requirements offer specials band ensure that the customer is exposed to the full product line.
- Pull purchases from stock. If the part is not in stock determine availability and submit an emergency order if requested by the customer.
- Answer phone calls providing price quotes and other information. Assist outside sales representatives with their orders.
- Set up orders for daily shipment delivery or pick up.
- Assist service technicians in selecting parts needed for repairs in process.
- Open a repair order envelope for all new repair orders.
- Notify the Shop Foreman and the customer that ordered parts have been received.
- Ensure that before parts can be charged out the Technician presents a duplicate copy of the repair order and a parts requisition.
- Be friendly professional and efficient when working with all customers both on the phone and in person.
- Keep front and rear counter areas clean and uncluttered.
- Keep current on new products and product updates.
- Must be legally and technically able to operate company and customer vehicles.
- Must be insurable by company insurance carrier.
- Must follow all company safety policies and procedures and immediately report all accidents to a manager or supervisor.
QUALIFICATIONS:
- High school diploma or the equivalent.
- Ability to lift up to 50lbs.
- Ability to read and comprehend instructions and information.
- One year of experience in an automotive parts department.
- One year of sales experience.
- Ability to work well with the public sometimes with several customers at a time.
- Must have a valid drivers license and have and maintain an acceptable safe driving record.
Nielsen Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Employment Type
Full-Time
