Medical Front Office - Patient Service Specialist
Medical Front Office - Patient Service Specialist
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Job Description
Overview
Medical Front Office Patient Service Specialist
Truckee California
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones scheduling insurance verification and running end of day reports. We prefer someone with experience but will train a fast learner who has the right personality to help patients and fit in with the current team. Possibility to go full time.
Job Description
When patients enter our center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate communicate with individuals via email and phone manage patient payments and utilize multiple computer programs. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones scheduling insurance verification and running end of day reports.
Schedule:
- Center Location: 11053 Donner Pass Road Truckee CA 96161
- Type of Employment: Full Time
- Hours: Weekdays (MF 7:30am4:30pm)
- Compensation $21.00 $23.00/hour based on experience
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Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices insurance companies and translation companies market operational leaders and business development team
- Collect copays from patients manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED
Preferred Qualifications:
- Bilingual (English/Spanish Speaking)
- 1 Year of Front Desk Experience
Physical Requirements:
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10key) throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equalopportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
