Air Import Agent
Air Import Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Scope of Position
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Air Import Department.
Major Duties and Responsibilities
- Ensure smooth and timely logistics process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Files and reporting
- Use workboard on daily basis
- Ensure arrival notices are communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging international transportation and local processes meeting customer service standards.
- Contribute to maintain good relationships with suppliers and service providers.
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in the DLSOPs
- Meet KPI standards in accordance with the Companys procedures
- Overseas communications timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary.
- Meets company standards of 52 hours training per year per employee.
- Complete mandatory training when required
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Skills:
- Effective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive results.
- Proactive strong organizational skills.
- Good computer skills (Excel Word).
- Adjusting to changes and solving problems under pressure
- Identifying improvement opportunities without waiting for instructions
- Teamwork
- Proactive behaviour
- Problem solving skills
- Organized
Qualifications :
QUALIFICATIONS
- Undergraduate degree or equivalent industry or other experience
- Fluent in English (minimum B2 Level)
- Ability and willingness to work 100 on site
- Ability and willingness to confirm to Expeditors dress code
- Ability to independently get to and from Expeditors facility/ies
Informacin adicional :
Expeditors offers excellent benefits:
- Paid Vacation Holiday Sick Time
- Health Plan: Medical
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
