Support Coordinator - Radiology Reading Room - Toledo Hospital - Per Diem - Variable
Support Coordinator - Radiology Reading Room - Toledo Hospital - Per Diem - Variable
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Job Description
ProMedica Toledo Hospital is one of the largest acutecare facilities in the region. Our 794bed hospital is staffed by more than 4800 professional healthcare employees who serve a 27county area throughout northwest Ohio and southeast Michigan. We also have the areas largest boardcertified medical staff which is made up of more than 1000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition for 15 consecutive years residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact were the only hospital in northwest Ohio to receive this honor.
POSITION SUMMARY
Supports all radiology information systems. Maintains accurate image files and radiology reports. Manages the movement and storage of radiology records throughout the health system. Performs clerical and computer duties supports radiologists in communication of results and supports technical staff in the coordination of patient flow.
ACCOUNTABILITIES
1. Greets and receives patients entering Imaging Services for diagnostic imaging procedures. Processes all needed patient paperwork and ensure all data and information is accurate and present for testing. Escorts and assists patients to different areas within the department.
2. Perform telerads sends between ProMedica and other facilities while maintaining accurate imaging records.
3. Ability to work independently organize and prioritize analyze and problem solve using critical thinking skills.
4. Assist with precall of patients with professional and courteous phone manner also with dealing with patient complaints in a professional manner.
5. Manages and reports critical significant and urgent results.
6. Manages EPIC programs for reporting and QA management.
7. Will assist radiologists/residents as needed.
8. Uploads images from outside media to PACS while ensuring records release is in compliance with HIM policy.
9. Maintains confidentiality of all patient data with HIPAA guidelines.
10. Follows organization mission and values of customer service.
12. Performs other duties as assigned.
Requirements
- Education: Must be a high school graduate/GED.
- Skills: Must be able to understand and take directions. Communicates effectively. Must be able to cope with stressful situations and handle deadlines in a fastpaced environment. Must be competent in the use of facility communication systems and equipment (e.g. phones fax machines scanners PACs). Must be able to input and retrieve information from radiological or other medical equipment and computerized systems.
PREFERRED QUALIFICATIONS
- Skills: Previous clerical and healthcare experience preferred.
WORKING CONDITIONS
- Physical Demands: Must be able to work independently and be able to to move about facility and between workstations and handle stooping standing walking and lifting medium weight objects as required by the position. Able to rotate to other shifts and facilities as needed.
The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.
ProMedica is a missionbased notforprofit integrated healthcare organizational headquartered in Toledo Ohio. For more information please visit applicants will receive consideration for employment without regard to race color national origin ancestry religion sex/gender (including pregnancy) sexual orientation gender identity or gender expression age physical or mental disability military or protected veteran status citizenship familial or marital status genetics or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica please contact
Equal Opportunity Employer/DrugFree Workplace
Required Experience:
IC
Employment Type
Gig
