Client Development Manager Womens Ready-to-Wear
Client Development Manager Womens Ready-to-Wear
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$ 96706 - 114289
1 Vacancy
Job Description
The Team:
The Omnichannel Customer Development & Client Relations Management (CDRM) team is aretailfacing team focused on customer acquisition and retention through Analytics CRM After Sales Client Services and Experience. The focus of the team is to reach new and existing clients through the sales and service ceremony bespoke services smart analytics and animations all to strengthen acquisition and customer loyalty. The multifaceted team works in tandem to drive traffic to stores and provide oneofakindmemorableexperiences.
Position Overview:
The Client Development Manager is a key partner for the mtier the merchandising team Visual Merchandising team and the retail and ecommerce teams in developing HermsWomens ReadtoWearbusiness.
In collaboration with the Senior Manager the Manager of Client Developmentwill be responsible for developing and implementing strategiesto drive sales throughinstore events such as market trunk shows and other WRTW related animations. You will continuously partner with the stores to deliver the best client experience and ensure an elevatedservice andselling will identify and implement new initiatives to target build and establish successful relationships with existing and emerging clients through exceptional experiences and in store activation programs in strong partnership with crossfunctional partners
Role and Responsibility:
- WomensReadytoWear Expertise
- Partner with the training team and the merchandising team in delivering training on the new collectionsand fundamentals
- Serve as an Ambassador in frequently communicating with the Womens RTW mtier in Paris relaying feedback on products and services from customers.
- Service Excellence and Client Development
- Demonstrate consistent high level of customer service with an entrepreneurial approach in supporting Womens RTW events as well as in developing new services.
- Become an ambassador toHerms WRTW clients as well as a trusted advisors forHerms store teams.
- Partner with Managing Directors to develop client development initiatives.
- Establish strong client relationships that allow for continuity and ongoing representation.
- Partner with the CRM team to identify clients for international events such as Fashion Shows Universe Events and be their respective host
- Monitor competitive activity to ensure that the appropriate response strategies are formulated and communications
- All other duties assigned by supervisor
Supervisory Responsibility:
- NO
Budget Responsibility:
- YES
- Responsible for achieving WRTW sales plans
- Annual budget for Travel & Expenses (T&E)
Decision Making Responsibility:
- YES
- Approval for orders
- Sales Plan
- Training & development in tandem with Training Director
Qualifications and Education Requirements:
- Minimum Years of Experience
- 5 years of sales and relevant experience
- Minimum Education Requirement
- College degree preferred
Preferred Skills:
- Passionate about Womens ReadytoWear
- Impeccable standards of service and experience with luxury clientele
- Strong planning & organizational skills with a sense of priority for deadlines and attention to detail
- Elevated leadership and communication skills
- Even tempered withability to continuously multitask
- Selfstarter and ability to work independently
- Flexible with schedule changes to accommodate needs of the business
- Proven excellence at meeting long and shortterm deadlines
- Strong knowledge of Microsoft Office & PowerPoint
- Ability to lift between 025 lbs. without assistance.
The range for this position is $96706.50 $ rates are determined based on the job location and individual experience.
We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
Company Overview:
Since 1837 Herms has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create the constant search for beautiful materials the transmission of a savoirfaire of excellence and the aesthetic of functionality define the singularity of Herms a house dedicated to making highlycrafted beautiful objects made to stand the test of time.
An independent familyowned company Herms is dedicated to keeping production in France through its 42 workshops The Herms organization is also a truly global community with a network of 310 stores in 49 countries. Herms employs more than 15000 people worldwide with over 6000 of the workforce being Herms craftspeople engaged in making artisanal products nurturing a 180 year tradition of creativity and innovation.
At Herms our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herms success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herms wish to leave a positive footprint on the world a mission thats at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films Footsteps Across the World available on our website. Linkhere.
Our Commitment:
Family is at the heart of Herms. At Herms of Paris we are committed to being a Maison for All a home where we make efforts to generate support and advance the values of diversity inclusion and family both within our own walls and in the wider world. At Herms of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds skillsets and worldviews that will enrich our Herms of Paris family. We support our individual team members personal and professional success through a culture that values equality individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison we advance our DIF values through the work that we do in partnership with our community and nonprofit partners.
At Herms of Paris we are proud to be an equal opportunity workplace. It is the policy of Herms of Paris Inc. that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. In addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. Herms of Paris Inc. also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with Hermes including the following categories of PI: identifiers personal records commercial information professional or employment information nonpublic education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at Please do not submit resumes or applications to this email address.
Required Experience:
Manager
Employment Type
Full-Time
