Shop Technician II
Shop Technician II
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Job Description
Shop TechnicianII
- Hourly Range:$17.72 to $20.00 depending on experience.
Toshiba America Business Solutions a leader in digital technology is seeking a Shop Technician II to work in the Orlando FLlocation. Our people bring innovative realworld solutions for our clients print management needs; we help cut costs secure documents and reduce the environmental footprint. We are a growing dynamic organization that has a need for individuals who are driven to contribute their professional best.
Position Summary:
Provide customer service by maintaining servicing and repairing office equipment inhouse.
Responsibilities:
- Responsible for the setup of all equipment requested for the demo pool sold orders service loaners and refurbished equipment at the onsite location.
- Accountable for the most complex setups and inquiries.
- Ensure the showroom is in working order and all machines are maintained in a clean and proper manner.
- Ensure machines have proper paperwork accessories supplies and updates before they leave. Ensure the accuracy of serial numbers and products on order staging paperwork.
- Troubleshoot failures and repairs for copiers/fax/duplicators equipment.
- Refurbish used equipment which includes cleaning and repairing. Maintain tools and test equipment to ensure they are in serviceready condition.
- Assist with warehouse duties may serve as backup for the delivery driver and assist in loading and unloading machines from delivery trucks.
- Complete assignments according to priority while executing proper time management.
- Submit accurate and legible setup call reports.
- Ensure all demos and sale equipment is set up to Toshibas standards and meets installation schedules.
- Inform Shop Supervisor if there is a problem preventing the release of equipment.
- Complete service training as required by TBS.
- Complete dealer and manufacturer training on specified systems. Attend department meetings as required.
- Maintain shop area in a clean and orderly fashion.
- Perform other related duties as assigned.
Qualifications:
- High School Diploma or GED.
- Minimum 3 years of experience as a Technician (Technical set up and/or repair of copier/office equipment).
- Demonstrated ability to prioritize work and handle complex setups with minimal to no guidance.
- Must have good communication skills (written and verbal) including tact and diplomacy when dealing with customers.
- Ability to lift 50lbs. The job involves frequent bending lifting and reaching.
Toshiba America Business Solutions Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical dental & vision)
- Employee Assistance Programs
- Pretax spending accounts
- 401(k) plan
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.
Required Experience:
IC
Employment Type
Full-Time
