Please Note:
Fully remote
The candidate must be based in South Carolina or able to travel to Camden as needed for onsite work including emergency and afterhours support.
Job Description
We are looking for a technically strong handson IT Systems & Network Administrator to serve as the lead onsite resource for a client.
- This role is both operational and supervisory
- Act as the single point of contact for all ITrelated matters supporting City staff coordinating with vendors performing preventive maintenance and delivering both immediate troubleshooting and longterm system improvements
- Configure troubleshoot install secure and support the Citys IT infrastructure including user workstations servers backups network devices cybersecurity tools and communications systems
Requirements
Basic Qualifications:
Educational Qualifications:
- Associates or Bachelors degree in Information Technology Computer Science or related discipline.
- Equivalent certifications and handson experience may substitute for formal education.
Must Have Skills:
- 5 years of handson IT support experience in infrastructure desktop support and network systems.
- Must have supported an organization with multiple servers 100 users and diverse hardware/software systems
- Solid knowledge of Windows Server Active Directory Hypervisors (VMware or HyperV) and endpoint device management.
- Strong troubleshooting skills for hardware software printers phones and network issues.
- Direct experience with backup systems disaster recovery planning and patch management.
- Proven ability to support thirdparty applications manage licenses and coordinate with vendor support teams.
- Understanding of cybersecurity best practices antivirus tools and policy compliance
- Ability to create and manage end user accounts reset passwords set up workstations and provide user training.
- Willingness to work in a 24/7/365 support model including oncall rotation and emergencies.
- Knowledge of ticketing systems issue tracking and userfacing IT communications
- This role requires access to systems that handle sensitive criminal justice information. As such the selected candidate must complete CJIS (Criminal Justice Information Services) clearance which includes a fingerprintbased FBI background check and security awareness training.
Required Experience:
Senior IC