Global Programs Manager
Global Programs Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 43940 - 54000
1 Vacancy
Job Description
This position may be eligible for a hybrid work arrangement that may include a partially remote work location consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station. The Global Programs Manager GPM is primarily responsible for contact communication and information management for the Undergraduate Business Global Programs team for a variety of internal and external stakeholders. This position works directly with outgoing and incoming students in addition to supporting the work of the Associate and Assistant Directors for key Global programming. In addition the GPM uses independent judgment and delegated authority to handle information requests and correspondence; analyze incoming information for significance; reroute requests as needed; determine needed action items; and work on matters to resolution. The GPM position has the following four broad responsibilities: 1 contact communication and information management; 2 international partner management; 3 global programs advising; and 4 administrative manager for Global program services. The GPM will work strategically with diverse faculty students and colleagues to provide top quality service and help to resolve challenges as they arise. While this role supports the Global Programs Team the GPM is part of a growing cross functional Undergraduate Business team which supports the overall mission of the UBP .
Required Qualifications Competencies And Experience
Ability to maintain composure in fastpaced environment and provide timely flawless service to a variety of stakeholders. Process and detail orientation towards operational effectiveness efficiency and accuracy. Must possess a professional demeanor with excellent organizational written and oral communication skills. Proficiency in Microsoft Office suite (Teams Word Excel Outlook and PowerPoint) required as well as level of comfort using technology tools (such as Zoom Slate Qualtrics and Canvas). Ability to flex work hours to include early morning evening hours and occasional weekend work during peak times.
Preferred Qualifications Competencies And Experience
Experience in advising and/or experience in the field of higher education. Strong team player attitude. Positive attitude and strong customer focus. Ability to organize and prioritize work. Exceptional interpersonal skills. Experience with student information systems (i.e. PeopleSoft/ConnectCarolina).
Work Schedule
MondayFriday 8am 5pm.
Required Experience:
Staff IC
Employment Type
Full-Time
