Customer Service Administrator
Customer Service Administrator
Posted on :
16-04-2025
Employer Active
1 Vacancy
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Job Description
Customer Service Administrator Temporary to Permanent
per annum
Location: Kenilworth Office Based
Hours: Monday to Friday 9am to 5pm 30 mins lunch)
Benefits
Key Responsibilities:
Requirements:
Job Ref: EN829
Note: Hollyfield Personnel will only contact successful candidates within 5 7 working days of application receipt. By applying for this vacancy you give permission for Hollyfield Personnel to contact you and retain your details.
per annum
Location: Kenilworth Office Based
Hours: Monday to Friday 9am to 5pm 30 mins lunch)
Benefits
- Casual dress code.
- Company events.
- Company pension.
- Monday to Friday schedule (no weekends).
Key Responsibilities:
- Communicate with customers providing excellent service and support.
- Process and input quote information accurately into the system.
- Schedule work efficiently ensuring optimal planning and coordination.
- Collaborate on necessary paperwork to facilitate smooth workflow.
- Accurately set up and maintain new customer accounts in the portal.
- Qualify new customers by following established verification and check processes.
- Assist in planning booking and managing the surveyor diary.
- Monitor and update customer journey records ensuring timely and accurate data entry.
- Ensure all necessary customer documents are gathered and complete.
Requirements:
- Strong communication and customer service skills.
- Excellent attention to detail and data accuracy.
- Proficiency in using CRM systems and data entry software.
- Ability to multitask and manage time effectively.
- Experience in scheduling coordination or administration is an advantage.
- A proactive and teamoriented mindset.
Job Ref: EN829
Note: Hollyfield Personnel will only contact successful candidates within 5 7 working days of application receipt. By applying for this vacancy you give permission for Hollyfield Personnel to contact you and retain your details.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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