Reservations Agent
Reservations Agent
Posted on :
16-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Manage all incoming booking inquiries ensuring accurate input of details and maximizing occupancy across Hyde Melbourne Place
- Provide professional friendly and knowledgeable support to guests travel agents and corporate clients.
- Upsell room types packages and services while adhering to pricing strategies and set rates.
- Ensure all guest information preferences and booking details are correctly recorded in the Property Management System (PMS)
- Communicate guest requests and special requirements to Front Office Housekeeping and Food & Beverage teams for seamless service.
- Keep up to date with reservation systems loyalty programs promotions and brand standards to enhance guest experiences.
Qualifications :
- Highly organized and detailoriented ensuring accuracy in reservations and guest information.
- A proactive problem solver handling booking inquiries modifications and challenges with confidence.
- Adaptable and resilient thriving in a fastpaced multiproperty environment.
- Customerfocused and engaging building rapport with guests and clients to enhance their experience.
- A strong communicator effectively liaising with internal departments and external partners.
- Motivated to learn and grow staying updated on systems promotions and brand standards.
Additional Information :
HYDE Melbourne Place is an equal opportunity employer. We endeavor to select place train and promote the best qualified individuals based upon jobrelated factors such as ability work quality suitability experience and potential.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
