What we offer
La Maison Sofitel Sofitel Legend MGallery & Emblems is founded on a set of values that define our distinctive culture. These values unite all our talents around the achievement of common goals and principles. They define the way we interact with our guests colleagues and communities and guide our behavior.
Our values are:
- Passion & pride: be passionately in love with our brands our guests and our people. Use our E.Q.
- Exellence: comprehensive business approach driving all levers to be bestinclass hteliers
- Empowerment: we are all Entrepreneurs fully accountable with strong KPIs and freedom too
- Trust & Transparency: share everything no taboo. Feedback is a gift
- Longterm relationship: with owners as well as talent. Creating a strong sense of belonging.
- Bespoke & free: 100 experiencedriven. Tailored services. Unlock creativity.
- Proximity: Family spirit responsiveness solidarity & constant dialogue with the field
A career that lets your passion shine
You will be in charge of managing the Sofitel MGallery & Emblems hotels in Africa to achieve the companys objectives in terms of operational excellence superior financial performance talent management and ESG leadership.
You will be based in Casablanca and will report to our Chief Operating Officer for Sofitel MGallery & Emblems.
You will be an Ambassador for Sofitel MGallery & Emblems brands in the region. In this role you will represent La Maison in different forums to develop visibility notoriety and results for our brands.
You will be an active participant in the development of new Sofitel MGallery & Emblems projects and renewal of existing hotels.
Here are the main missions you will be performing:
- Manage and develop corporate relationships with owners owning companies investors asset managers and hospitality advisors existing and new.
- Manage and direct General Managers within the region through open and transparent communication. Ensure close proximity to the field. Enbody La Maison values and ensure this expectation is shared with hotels.
- Pilot the overall performance of hotels within the region on financial and extrafinancial priorities including but not limited to reputation ESG and compliance. Provide regular reporting on each aspect as required by the Chief Operating Officer. Ensure performance goals and plans are in place for each hotel to achieve the annual budget targets. Conduct regular reviews with GMs to ensure KPI achievement.
- As guardian of each brand in your region you ensure the operational processes and standards of the brands are respected in each hotel and implement action plans to achieve compliance where needed.
- Develop and implement business strategy planning to reflect the short medium and longterm business goals of La Maison Sofitel MGallery & Emblems in the areas of Network Growth Hotel Results Fees People ESG supported by the mobilization of the regional central recourse functions.
- Oversee operational strategic project(s) from conception implementation and delivery across a variety of topics.
- Accompany and support the Development Strategy for the region including sourcing and actively supporting new hotel developments open and commercial ramp up of new hotels and renewal of existing agreements as part of the lifecycle management process including as needed the property improvement planning.
- Represent La Maison Sofitel MGallery & Emblems at regional events and industry advisory groups develop partnerships and visibility in accordance with the objectives of each brand in the region.
- You will be supported by our global and regional team as well as team members based in Casablanca (including currently a PMO commercial director and HR manager).
Qualifications :
What you will bring to the role
- You are a leader with a track record of at least 5 years in hospitality operations on a regional role in Africa and at least 10 years of experience as hotel General Manager in the region.
- You are fluent in written and oral French and English.
- You are able to manage complexity and operate with a high level of autonomy.
- You have a demonstrated ability to lead and drive outcomes of anticipating issues to implement creative solutions. You demonstrate an inspiring and motivating leadership. You are collaborative results driven and highly organized with a strong commercial & financial acumen.
Additional Information :
Apply Now
Let you passion shine visit
Remote Work :
No
Employment Type :
Fulltime