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1 Vacancy
You dont need a background in education but a desire to learn is essential! As part of the store management team you get to play an active role in developing a firstclass crew help to maximize store sales and provide our customers with an unforgettable retail experienceall in a fastpaced fastchanging environment that demands operational expertise. Sound challenging It is. But with success comes reward.
Providing great customer service isnt just a goalits the essence of who we are.
Our energetic and friendly approach to exceeding each customers expectations is a hallmark of every Lakeshore Learning Store nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.
Lakeshore Learning Store management teams have a knack for leading by example.
In fact this is the glue that holds our successful retail team together. No job is too small to tackleand no team success is too small to celebrate.
Responsibilities
Building Talent
Recruit and develop an engaged salesdriven team
Involved in training and developing new store associates
Building Service Standards
Surpass expectations regarding customer service
Seek and communicate customer feedback in regard to school and home use of products
Build a unique and lasting relationship with customers
Building Revenue & Operational Excellence
Maximize sales and manage controllable expenses
Maintain visual presentation of merchandise and signage
Maintain company expectations regarding retail policies and procedures
Qualifications :
Essential Skills & Attributes
Passion for providing excellent customer service
Positive and proactive approach to management and working as a team
Excellent communication and training skills
Exceptional time management and organizational skills
Ability to demonstrate company standards and reinforce them with entire team
Strong desire to recognize and reward achievementsbig and small
Capacity to give regular and clear feedback to team
Ability to provide and receive constructive criticism
Capacity to multitask in order to meet simultaneous demands
Requirements
1 year related retail management experience
Ability to work flexible parttime schedule including nights and weekends
Knowledge of retail POS systems
Additional Information :
And heres our end of the bargain!
Competitive compensation
401(k) retirement plan
Generous employee discount
Quarterly bonus program
At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mindboggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDSrelated complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose. INDRLL1
Remote Work :
No
Employment Type :
Parttime
Part-time