Learning Experience Designer SPS Central LXD Level 5
Learning Experience Designer SPS Central LXD Level 5
Posted on :
15-03-2025
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1 Vacancy
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Job Description
Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers brands selling partners and Amazon from fraud counterfeit and abuse as well as empowering providing worldclass support and building loyalty with Amazons millions of Selling Partners. We value individual expression respect different opinions and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazons mission of being Earths most customercentric company.
The SPS Central LXD team leads programs and mechanisms that scale and drive learning solution quality and standards across the global team of 60 LXDs. SPS Central LXD also builds highquality learning solutions for unique internal needs driving analysis design development implementation and evaluation.
Key job responsibilities
This hybrid role will develop and manage the learning solution quality program for the global LXD team and consult and build exemplary learning solutions where deep instructional design expertise is required. You will prepare 60 LXDs and 12 LXD Managers with the tools insights and skills to lift the quality of learning solutions across the global LXD team. You will recommend and build learning solutions that meet organizational needs at scale. Using data and evidencebased practice you will evaluate the effectiveness of both learning solutions and the quality program.
A day in the life
You will design and deploy mechanisms to drive learning solution quality across the global team. Through data and written communications you will work with stakeholders and leaders to develop LXD quality. You should be advanced using eLearning development tools such as Articulate Rise/Storyline Camtasia Adobe Photoshop/Illustrator and Captivate and explore emerging tech trends for content creation which you will apply in the quality program and in designing and developing interactive training materials in multiple modalities. You will collaborate with LXD teams to strategize and implement program goals based on broader organizational goals.
5 years of program or project management experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Bachelor degree or equivalent experience in instructional design education technology or similar field
Experience building processes project management and schedules
Experience implementing repeatable processes and driving automation or standardization
Experience leading process improvements
7 years relevant experience in an instructional design role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The SPS Central LXD team leads programs and mechanisms that scale and drive learning solution quality and standards across the global team of 60 LXDs. SPS Central LXD also builds highquality learning solutions for unique internal needs driving analysis design development implementation and evaluation.
Key job responsibilities
This hybrid role will develop and manage the learning solution quality program for the global LXD team and consult and build exemplary learning solutions where deep instructional design expertise is required. You will prepare 60 LXDs and 12 LXD Managers with the tools insights and skills to lift the quality of learning solutions across the global LXD team. You will recommend and build learning solutions that meet organizational needs at scale. Using data and evidencebased practice you will evaluate the effectiveness of both learning solutions and the quality program.
A day in the life
You will design and deploy mechanisms to drive learning solution quality across the global team. Through data and written communications you will work with stakeholders and leaders to develop LXD quality. You should be advanced using eLearning development tools such as Articulate Rise/Storyline Camtasia Adobe Photoshop/Illustrator and Captivate and explore emerging tech trends for content creation which you will apply in the quality program and in designing and developing interactive training materials in multiple modalities. You will collaborate with LXD teams to strategize and implement program goals based on broader organizational goals.
5 years of program or project management experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
Bachelor degree or equivalent experience in instructional design education technology or similar field
Experience building processes project management and schedules
Experience implementing repeatable processes and driving automation or standardization
Experience leading process improvements
7 years relevant experience in an instructional design role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
Key Skills
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